Salesforce Consultant — Agentforce & Service Cloud Expert

Salesfive Consulting GmbH; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive private healthcare coverage

Generous holiday allowance

Home office setup budget

Regular team events

Job summary

A dynamic consulting firm in the United Kingdom is seeking a Salesforce Consultant focused on digital transformation. In this role, you will lead implementation projects for Agentforce solutions across various industries. The successful candidate should have 2–3 years of experience with Salesforce Service Cloud and analytical skills to design effective workflows. The position offers flexibility in working from home or office in London, as well as excellent benefits like private healthcare and generous time off.

Qualifications

• 2–3 years of experience with Salesforce Service Cloud or related solutions.
• Familiarity with Agentforce or similar toolkits.
• Experience in designing screen flows and Agent-facing interfaces.

Responsibilities

• Lead or support implementations of Agentforce solutions.
• Analyse requirements and design workflows.
• Provide user training and post-deployment support.

Skills

Salesforce Service Cloud

Analytical thinking

Stakeholder engagement

Agentforce toolkit familiarity

Education

Salesforce certifications such as Service Cloud Consultant

Job description

A dynamic consulting firm in the United Kingdom is seeking a Salesforce Consultant focused on digital transformation. In this role, you will lead implementation projects for Agentforce solutions across various industries. The successful candidate should have 2–3 years of experience with Salesforce Service Cloud and analytical skills to design effective workflows. The position offers flexibility in working from home or office in London, as well as excellent benefits like private healthcare and generous time off.