Senior Salesforce Data Cloud & AgentForce Solutions Lead

HM Revenue & Customs (HMRC)

Greater London, Manchester

On-site

GBP 90,000 - 130,000

Full time

10 days ago

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Job summary

Deloitte Digital is seeking a highly skilled Salesforce Data Cloud and AgentForce Solution Architect to design and deploy cutting-edge customer service solutions. You will architect integrated solutions across Sales, Service, and Commerce Clouds, focusing on data modelling, ETL, governance, and API integration to drive scalable outcomes.

This role also requires proactive problem solving and clear communication of complex concepts to stakeholders.

Qualifications

Extensive experience architecting Salesforce Data Cloud and related clouds (Sales, Service, Commerce).
Proven ability to translate business requirements into scalable data solutions.
Strong knowledge of data modelling, ETL, data governance, and API integration.

Responsibilities

Develop, build, and implement Salesforce Data Cloud instances with Sales, Service and Commerce Cloud.
Drive end-to-end project execution from analysis to deployment and testing.
Identify design and data model risks and devise mitigation strategies.
Participate in technical design and data model workshops with Engineering and stakeholders.
Communicate technical requirements to business teams using clear narratives.
Leverage new Salesforce features to improve efficiency.