Senior Salesforce Admin - No-Code & Data Transform Lead

Assistance Dogs; Cambridge; Hybrid; GBP 30,000 - 41,000; Full time

Job summary

Alzheimer’s Research UK in Cambridge is seeking a Salesforce Developer to extend and maintain our organisation-wide CRM. You will carry out no-code/low-code developments across Sales Cloud, Service Cloud and the Non-Profit Success Pack, and work with Clarity Data Transform and CDT integrations.

You will support the Data Operations team, ensure tests and imports are robust, keep Confluence documentation up to date and build solid relationships with end users and external partners.

Qualifications

• Good knowledge of Salesforce and data model (Sales Cloud, Service Cloud, NPSP).
• Experience configuring a CRM in a complex organisation (automations, fields, page layouts).
• Experience gathering requirements and documenting designs with end users.

Responsibilities

• Carry out no-code developments in Salesforce (Sales Cloud, Service Cloud, Non-Profit Success Pack) including new fields, formula fields, validation rules, Flows.
• Act as the 2nd line support for CDT related issues raised by the Data Operations Team.
• Assist in test-led-development of integrations in Copado Robotics and CDT, ensuring requirements are clearly defined and each import is thoroughly tested and documented.
• Maintain import processes built in CDT to ensure any issues or recurring exception are assessed and fixes applied, including regression testing in Copado Robotics.
• Ensuring that Salesforce developments are effectively documented in Confluence and that the documentation remains up to date.
• Build and maintain good working relationships with all end user teams and, when necessary, external partners.
• Participate and contribute to regular Scrum Ceremonies associated with the Salesforce Development Team’s fortnightly sprints, including sprint planning, reviews, and retrospectives.
• Meet, discuss and constructively challenge end user teams on Salesforce development requests to reach the right solution, and help embed Salesforce and Data best practices.
• Work with the Salesforce Business Analyst and Integration Manager to ensure that developments are correctly documented, deployed and communicated.
• Work with the Salesforce Technical Product Owner to ensure Salesforce is updated as part of the Salesforce release cycle and other notifications, raising and tracking relevant cases when required.

Skills

Salesforce

No-code/Low-code

Agile Scrum

Stakeholder communication

CDT Clarity Data Transform

Confluence

Copado Robotics testing

Tools

CDT (Clarity Data Transform)

Copado Robotics

Confluence

Job description

Alzheimer’s Research UK in Cambridge is seeking a Salesforce Developer to extend and maintain our organisation-wide CRM. You will carry out no-code/low-code developments across Sales Cloud, Service Cloud and the Non-Profit Success Pack, and work with Clarity Data Transform and CDT integrations.

You will support the Data Operations team, ensure tests and imports are robust, keep Confluence documentation up to date and build solid relationships with end users and external partners.