Senior Sales Support & Client Relations Coordinator

Interaction Recruitment; Thurcaston; On-site; GBP 26,000 - 35,000; Full time

Job summary

Interaction Recruitment is currently seeking a highly proactive Sales Support Coordinator in Leicester to join a well-established team. This full-time, permanent role involves supporting external stakeholders, providing quotations for commercial clients, and coordinating sales orders with accuracy.

The ideal candidate has extensive Senior Customer Service experience, excellent attention to detail, and a dynamic, proactive attitude.

Qualifications

• Previous extensive experience within a Senior Customer Service role is ESSENTIAL.
• High attention to detail in a fast paced and pressured environment.
• An enthusiastic and dynamic personality with a highly 'proactive attitude'.
• A 'natural ability' to instantly develop a conversational relationship

Responsibilities

• Maintain relationships with suppliers regarding purchasing, forecasting and respond to customer enquiries efficiently and accurately within a timely manner as a Sales Support Coordinator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Coordinator
• Natural ability in providing an elevated level of exceptional customer service as a Customer Services Co Ordinator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA's.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Coordinator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Coordinator.

Skills

Customer service

Sales support

Quotations

Relationship management

Order processing

Liaising with operations

Job description

Interaction Recruitment is currently seeking a highly proactive Sales Support Coordinator in Leicester to join a well-established team. This full-time, permanent role involves supporting external stakeholders, providing quotations for commercial clients, and coordinating sales orders with accuracy.

The ideal candidate has extensive Senior Customer Service experience, excellent attention to detail, and a dynamic, proactive attitude.