Senior Sales Support & Customer Liaison

Interaction Recruitment; Swannington; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Free car parking

5% pension

25 days holiday + birthday off

Bank holidays

Career prospects

Office environment

Job summary

Interaction Recruitment is seeking a Sales Support Coordinator for a permanent, full-time role in Coalville, Leicestershire. The role offers a basic salary of £30,000 per annum, with Monday–Friday hours 8.30am to 5.00pm and an early finish on Fridays, plus benefits including a pension, 25 days holiday and free car parking.

You will support the Sales Support Team by handling quotations for commercial clients, maintain supplier relationships, process sales orders, liaise with operations on delayed

Qualifications

• Previous extensive experience in a senior customer service role is essential.
• Ability to maintain customer relationships and manage enquiries accurately and promptly.
• Strong communication and proactive approach in a fast-paced environment.

Responsibilities

• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep customers updated.
• Coordinate invoicing queries and ensure SLA times are met.
• Provide quotations to commercial clients and volume-based customers.
• Support the Sales team and participate in management meetings to review SLAs.

Skills

Senior Customer Service

Attention to detail

Proactive attitude

Excellent communication

Job description

Interaction Recruitment is seeking a Sales Support Coordinator for a permanent, full-time role in Coalville, Leicestershire. The role offers a basic salary of £30,000 per annum, with Monday–Friday hours 8.30am to 5.00pm and an early finish on Fridays, plus benefits including a pension, 25 days holiday and free car parking.

You will support the Sales Support Team by handling quotations for commercial clients, maintain supplier relationships, process sales orders, liaise with operations on delayed