Senior Sales Development Representative – B2B (BPO Market)

JR United Kingdom; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Sales Development Representative to drive B2B pipeline growth. In this pivotal role, you'll engage with decision-makers across various sectors including fintech and healthcare, using your strategic thinking and consultative sales skills. Your efforts will help create meaningful sales conversations that lead to new business opportunities. This role offers the chance to work closely with a dynamic team, leveraging CRM and sales engagement tools to optimize workflows and drive results. If you're a self-starter with a hunter mentality, this is the perfect opportunity to make a significant impact in a high-growth environment.

Qualifications

• 3+ years in B2B sales development or business development.
• Experience in SaaS or tech-enabled services preferred.

Responsibilities

• Research and identify ideal B2B customer profiles.
• Drive outbound campaigns via email, phone, and LinkedIn.

Skills

B2B Sales Development

Consultative Sales Approach

CRM Proficiency

Communication Skills

Time Management

Outbound Sales Techniques

Stakeholder Engagement

Education

Bachelor's Degree

Tools

CRM Software

Sales Engagement Tools

Lead Generation Platforms

Job description

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Client:

TELUS Digital

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Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

About TELUS Digital

TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com

Position Overview

The Senior SDR will play a pivotal role in fueling our B2B pipeline. You’ll be focused on identifying, engaging, and qualifying decision-makers at target companies, creating meaningful sales conversations that lead to new business opportunities.

This is a high-impact, outbound-heavy role that requires strategic thinking, commercial acumen, and a consultative approach to outreach.

In your new role you will be using various tools and techniques to gather data on potential clients, assessing their fit with the company’s offerings, and initiating contact to spark interest.

By effectively communicating the value proposition, you pave the way for the Commercial team to engage and convert these leads into valuable business relationships.

Key responsibilities

• Research, identify, and prospect into ideal B2B customer profiles across industries such as fintech, e-commerce, SaaS, healthcare, logistics, and more
• Build multi-threaded relationships with key stakeholders (e.g. VPs of Operations, Customer Support, Finance, Procurement, etc.)
• Drive outbound campaigns via email, phone, LinkedIn, and other B2B channels to create qualified sales opportunities
• Qualify inbound leads based on detailed discovery using frameworks like BANT, or SPIN
• Work closely with Account Executives to move qualified opportunities through the sales funnel
• Use CRM and sales engagement platforms to track pipeline and optimize workflows
• Collaborate with marketing on content and messaging strategies for B2B campaigns
• Share insights from the field to help shape GTM strategies and positioning

Requirements

• 3+ years of experience in a B2B sales development or business development role
• Experience selling to mid-market or enterprise buyers, preferably in the BPO, SaaS, or tech-enabled services space
• Proven success generating pipeline through outbound channels in a B2B environment
• Strong understanding of B2B buying cycles and ability to engage with senior-level stakeholders
• Excellent written and verbal communication skills, with a consultative sales approach
• Comfortable working with CRMs, sales engagement tools, and lead generation platforms
• Self-starter with strong time management skills and a hunter mentality
• Familiarity with outsourcing solutions, contact centers, or customer experience platforms
• Experience selling to global teams
• Background in high-growth or startup environments
• Understanding of complex B2B procurement processes and multi-stakeholder sales cycles