Senior Sales Associate - Bond Street

Vhernier S.p.A.; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Vhernier S.p.A. is opening its first boutique on Bond Street and seeks a sales professional to drive luxury jewellery sales, build a loyal client network, and represent the brand at in-store events.

You will deliver exceptional service, share product knowledge, and contribute to an exquisite store atmosphere. Strong experience in fine jewellery sales and clienteling, excellent English, and a polished, detail‑oriented approach are essential.

Qualifications

• Previous experience selling fine jewellery or high-end luxury goods is highly preferred.
• Strong understanding of clienteling.
• Excellent written and spoken English communication skills.
• Excellent computer skills.
• Resilience, composure, a positive attitude, and strong attention to detail.
• Ability to establish and maintain effective relationships with customers, earning their trust and respect.

Responsibilities

• Drive Sales: Achieve and exceed sales objectives by showcasing our pieces.
• Clienteling: Develop and nurture a loyal client network with personalised service.
• Community Engagement: Attend in-store events to generate new leads and engage clients.
• Visual Merchandising: Contribute to window and in-store displays.
• Exceptional Service: Guide clients through their journey and ensure satisfaction.
• Operational Excellence: Adhere to policies for a secure, efficient environment.
• Product Expertise: Share knowledge of quality, standards and artistry.
• Maintain Store Aesthetic: Uphold high boutique aesthetics.

Skills

Clienteling

English proficiency

Computer skills

Relationship building

Attention to detail

Job description

This is an exciting time to join the Maison and support the first boutique on Bond Street.

HOW WILL YOU MAKE AN IMPACT:

• Drive Sales: Achieve and exceed sales objectives by showcasing our unique and beautiful pieces.
• Clienteling: Develop and nurture a strong network of loyal clients, providing personalised service and building lasting relationships.
• Community Engagement: Attend social functions and in-store events to generate new leads and engage with current clients.
• Visual Merchandising: Contribute to the aesthetic appeal of our boutique by setting up and maintaining stunning window and in-store displays.
• Exceptional Service: Provide unparalleled customer service, guiding clients through their journey and ensuring their satisfaction.
• Operational Excellence: Adhere to company policies and procedures, ensuring a secure and efficient environment.
• Product Expertise: Share knowledge with boutique team and educate clients on the exceptional quality, standards, and artistry of the Maison.
• Maintain Store Aesthetic: Ensure the boutique maintains its high aesthetic standards

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience selling fine jewellery or high-end luxury goods is highly preferred.
• A strong understanding of and experience in clienteling.
• Excellent written and spoken English communication skills (additional languages are a plus).
• Excellent computer skills.
• Resilience, composure, a positive attitude, and strong attention to detail.
• Ability to establish and maintain effective relationships with customers, earning their trust and respect.

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity
• We foster empathy, curiosity, courage, humility, and integrity
• We care for the world we live in

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• Initial contact with Richemont Talent Team
• Interview with the UK Retail Director, Vhernier