Senior Sales Associate - Bond Street

Richemont; Greater London; Presencial; GBP 23.000 - 36.000; Jornada completa

Descripción de la vacante

Richemont’s Bond Street boutique seeks a polished luxury sales specialist with experience in fine jewellery or high-end pieces. You will drive sales, nurture client relationships, and participate in in-store events to generate new leads.

Excellent English communication and computer skills are essential. You will contribute to visual merchandising and maintain the boutique’s high aesthetic standards, delivering exceptional service to discerning clients.

Formación

• Previous experience selling fine jewellery or high-end luxury goods is highly preferred.
• Strong understanding of and experience in clienteling.
• Excellent written and spoken English communication skills.
• Excellent computer skills.
• Resilience, composure, a positive attitude, and strong attention to detail.
• Ability to establish and maintain effective relationships with customers.

Responsabilidades

• Drive Sales: Achieve and exceed sales objectives by showcasing our unique and beautiful pieces.
• Clienteling: Develop and nurture a strong network of loyal clients, providing personalised service and building lasting relationships.
• Community Engagement: Attend social functions and in-store events to generate new leads and engage with current clients.
• Visual Merchandising: Contribute to the aesthetic appeal of our boutique by setting up and maintaining stunning window and in-store displays.
• Exceptional Service: Provide unparalleled customer service, guiding clients through their journey and ensuring their satisfaction.
• Operational Excellence: Adhere to company policies and procedures, ensuring a secure and efficient environment.
• Product Expertise: Share knowledge with boutique team and educate clients on the exceptional quality, standards, and artistry of the Maison.
• Maintain Store Aesthetic: Ensure the boutique maintains its high aesthetic standards

Conocimientos

Sales experience

Clienteling

English communication

Computer skills

Resilience & composure

Relationship building

Descripción del empleo

This is an exciting time to join the Maison and support the first boutique on Bond Street.

HOW WILL YOU MAKE AN IMPACT:

• Drive Sales: Achieve and exceed sales objectives by showcasing our unique and beautiful pieces.
• Clienteling: Develop and nurture a strong network of loyal clients, providing personalised service and building lasting relationships.
• Community Engagement: Attend social functions and in-store events to generate new leads and engage with current clients.
• Visual Merchandising: Contribute to the aesthetic appeal of our boutique by setting up and maintaining stunning window and in-store displays.
• Exceptional Service: Provide unparalleled customer service, guiding clients through their journey and ensuring their satisfaction.
• Operational Excellence: Adhere to company policies and procedures, ensuring a secure and efficient environment.
• Product Expertise: Share knowledge with boutique team and educate clients on the exceptional quality, standards, and artistry of the Maison.
• Maintain Store Aesthetic: Ensure the boutique maintains its high aesthetic standards

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience selling fine jewellery or high-end luxury goods is highly preferred.
• A strong understanding of and experience in clienteling.
• Excellent written and spoken English communication skills (additional languages are a plus).
• Excellent computer skills.
• Resilience, composure, a positive attitude, and strong attention to detail.
• Ability to establish and maintain effective relationships with customers, earning their trust and respect.

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity
• We foster empathy, curiosity, courage, humility, and integrity
• We care for the world we live in

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• Initial contact with Richemont Talent Team
• Interview with the UK Retail Director, Vhernier