Cartier, Sales Associate - Talent Pool

Richemont; Greater London; Vor Ort; GBP 21.000 - 28.000; Vollzeit

Zusammenfassung

Cartier is seeking exceptional talent to join our Maison and build a talent pool for potential Sales Associate opportunities across London boutiques. If you are passionate about luxury watches and jewellery and aim to deliver unparalleled client experiences, express your interest for future roles.

Key success factors include delivering a unique client experience, adapting to client needs, and representing the Maison with passion.

Qualifikationen

• Fluent English required.
• Previous luxury retail or premium client service experience is preferred.
• Strong communication and interpersonal skills.
• Sales-driven with a target-oriented mindset.
• Proactive, professional and adaptable to client needs.

Aufgaben

• Deliver exceptional client experiences in-store.
• Develop and maintain client relationships and loyalty.
• Execute targeted CRM actions to engage clients.
• Assist with boutique stock inventories and visual merchandising adherence.
• Support opening/closing procedures and boutique events.

Kenntnisse

Fluent English

Customer service

Communication

Sales oriented

Interpersonal skills

Jobbeschreibung

WHAT WILL BE YOUR MISSION?

Cartier is continuously seeking exceptional talent to join our esteemed Maison. We are building a talent pool for potential upcoming Sales Associate opportunities within our luxurious retail boutiques across London. If you are passionate about luxury Watches and Jewellery and aspire to deliver unparalleled client experiences, we invite you to express your interest for future roles.

HOW WILL YOU MAKE AN IMPACT?

Sales Achievements:

• Ensures a unique and exceptional client experience.
• Adapts according to client(s) needs and motivations.
• Strives to always improve and surprise the client(s).
• Deals with ease during negotiations and objections.
• Transmits the passion and values of the Maison.
• Acts as the privileged contact for the client(s) in case of After Sales.
• Meets individual and boutique targets, both quantitative and qualitative.

Client Relationship & Portfolio Development:

• Cultivates strong client relationships and develops client loyalty.
• Efficiently develops the client portfolio.
• Execute targeted CRM actions.
• Engage in client events and acts as an Ambassador of the Maison.

Boutique Operations:

• Respects all brand and boutique policies and procedures.
• Support with stock inventories.
• Support with set up and breakdowns at opening and closing of the boutique.
• Adhere with Visual Merchandising guidelines.
• Assists with special projects when requested.
• Undertake administrative tasks and stock room related tasks when it’s required.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• A proven track record of successful achievement within a luxury retail environment
• A sale orientated and target driven background
• Excellent customer service credentials
• A strong communicator with empathy and good interpersonal competences
• Result and action oriented with strong entrepreneurial mind-set
• Fluent in English (additional languages are beneficial)

WHAT DO WE OFFER?

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

WHO ARE WE?

As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.

We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Quite simply, Cartier is a place like no other. Welcome to our Maison!

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• If your application is shortlisted, you will be invited to attend a 2-hour group assessment centre at our Richemont Head Offices
• Final stage 1:1 interview with the Hiring Manager at the relevant Cartier boutique