Senior RevOps Leader: CRM Mastery & Forecasting

BlueOptima; Greater London; Hybride; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

33 days holidays

Provident Fund contributions

Private Medical Insurance

12 weeks paid paternity leave

2 days work from home per week

Work from home equipment allowance

Flexible work policy

Résumé du poste

BlueOptima is seeking a Senior Revenue Operations Manager to own and build the Revenue Operations function. You will lead systems, data and processes behind revenue, including the CRM, forecast, enablement, deal desk and planning behind targets and pay.

You’ll report to the Head of Finance & Operations and collaborate with the CRO. The role focuses on delivering objective revenue insights to drive strategic growth across product lines and enterprise deals.

Qualifications

• Proven experience in Revenue Operations or Sales Operations at a B2B SaaS company with an enterprise sales motion.
• A forecasting track record: you have built and run a forecast process that a CRO and CEO relied on, and can show how its accuracy improved.
• Deep hands-on CRM knowledge (Salesforce, HubSpot or similar), covering data model, automation, integrations, administration and change control.
• Strong analytical skills: advanced spreadsheet skills, plus SQL or a BI tool, and the discipline to reconcile revenue data with Finance.
• Working knowledge of enterprise deals: long sales cycles, multi-year contracts, renewals, MEDDPICC.
• Experience of quota and commission administration, pricing and discount governance, or running a deal desk.
• The credibility to partner with a CRO and the independence to challenge a forecast or a deal with evidence.
• A builder’s mindset: you are hands-on, comfortable building from the ground up, and have developed people or led a small team.

Responsabilités

• Roadmap: Develop the RevOps roadmap, priorities and team, and run a fixed rhythm with the CRO: weekly forecast, monthly revenue review and quarterly business review.
• CRM: Make our CRM the single system of record for customers, pipeline and contracts, and own its data model, integrations, automation and change control.
• Govern revenue data: Agree metric definitions with Finance and the CRO, keep data quality high, and reconcile bookings and ARR monthly.
• Run the forecast: Build a forecast process the CEO, CRO and board rely on, give an independent view alongside the sales call, and improve its accuracy.
• Define the revenue process: Set stage definitions, MEDDPICC qualification, handoffs and a renewals pipeline across all product lines.
• Build the deal desk: Put pricing and discount rules, quoting and approvals on a written footing with Legal and Finance.
• Support planning and pay: Build the capacity model behind bookings, support territory and quota setting, and keep commissions accurate and paid on time.
• Enable the sales team: Own onboarding, playbooks and our sales hub, and ensure training with CRM changes.

Connaissances

Revenue Operations

Forecasting

CRM knowledge

Analytical skills

MEDDPICC

Quota & commission administration

Builder mindset

Outils

Salesforce

HubSpot

Description du poste

BlueOptima is seeking a Senior Revenue Operations Manager to own and build the Revenue Operations function. You will lead systems, data and processes behind revenue, including the CRM, forecast, enablement, deal desk and planning behind targets and pay.

You’ll report to the Head of Finance & Operations and collaborate with the CRO. The role focuses on delivering objective revenue insights to drive strategic growth across product lines and enterprise deals.