Senior Retail Leader: Drive Team & Customer Experience
BT Group
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Job summary
EE in Salisbury is seeking a Senior Retail Guide to lead on the shop floor, helping customers select the right solutions and delivering outstanding service. You’ll role-model calm, resilience and customer focus while guiding colleagues to achieve targets.
The role involves stepping in for managers when they’re away, maintaining smooth store operations, and supporting team development with a positive, can-do attitude.
Job description
EE in Salisbury is seeking a Senior Retail Guide to lead on the shop floor, helping customers select the right solutions and delivering outstanding service. You’ll role-model calm, resilience and customer focus while guiding colleagues to achieve targets.
The role involves stepping in for managers when they’re away, maintaining smooth store operations, and supporting team development with a positive, can-do attitude.
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