Senior Retail Advisor - Floor Leader & Coach

EE RETAIL; Hereford; On-site; GBP 17,377 - 24,749; Full time

Benefits offered by this job

Online GP access

Paid Carer’s Leave

Family Leave with full pay

Huge Discounts on EE & BT products

Career Development support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Job summary

EE RETAIL in Hereford is looking for a dedicated Senior Retail Advisor to join our team. In this role, you will provide exceptional customer service while guiding and supporting your colleagues. You’ll adapt to busy retail environments and inspire confidence within your team. We emphasize teamwork and continuous development, ensuring you have the resources to thrive.

We offer an attractive hourly rate, flexibility in hours, and various perks like professional training, private healthcare, and generous family leave policies.

Qualifications

• Experience in a customer-facing role with the ability to deliver outstanding service.
• Strong leadership skills to support and motivate the team.
• A drive to contribute positively to a dynamic retail environment.

Responsibilities

• Support customers with the right solutions.
• Keep the store running smoothly during busy periods.
• Step in to lead the team when managers are away.

Skills

Customer service

Leadership

Adaptability

Team collaboration

Resilience

Job description

EE RETAIL in Hereford is looking for a dedicated Senior Retail Advisor to join our team. In this role, you will provide exceptional customer service while guiding and supporting your colleagues. You’ll adapt to busy retail environments and inspire confidence within your team. We emphasize teamwork and continuous development, ensuring you have the resources to thrive.

We offer an attractive hourly rate, flexibility in hours, and various perks like professional training, private healthcare, and generous family leave policies.