Retail Supervisor — Lead Team Excellence & CX

Frasers Group; Salisbury; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Monthly bonuses

Quarterly bonuses

Bi-annual bonuses

Group rewards

Uniform discount 40%

Gym membership discount

Frasers group discounts

28 days holiday

Development courses

Incentive scheme

Job summary

Frasers Group in Salisbury is seeking an experienced Supervisor to join our team. You will lead a small in-store department, role-model world-class customer service, and create an engaging environment for colleagues.

You will drive results, ensure best practices, and support in merchandising to align with the Frasers branding. We offer development opportunities and a rewards program to acknowledge performance.

Qualifications

• Recent supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail orientated.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.

Responsibilities

• Lead a small team in one of our instore departments.
• Be a role model for delivering a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Provide on-the-spot feedback and celebrate success.
• Support in delivering meticulous store presentation and visual merchandising standards that align with the Sports Direct Brand.
• Drive store performance to its maximum potential and achieve commercial goals.

Skills

Supervisory experience

Retail passion

People leadership

Attention to detail

Strong communication

High drive

Brand values

Job description

Frasers Group in Salisbury is seeking an experienced Supervisor to join our team. You will lead a small in-store department, role-model world-class customer service, and create an engaging environment for colleagues.

You will drive results, ensure best practices, and support in merchandising to align with the Frasers branding. We offer development opportunities and a rewards program to acknowledge performance.