Retail Store Leader — Inspire Teams & Drive Growth

BT Group; Basingstoke; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Commission & incentives

Online GP access

Carer’s leave

Family leave

Product discounts

Career development

Season Ticket Travel Loan

Volunteering days

Private healthcare & dental

Job summary

EE in Basingstoke is seeking a Retail Store Manager to lead a large team in a high-profile store, inspiring performance and coaching talent to achieve outstanding commercial results.

You will drive revenue while delivering excellent customer service, coordinate with stakeholders across the business, and nurture a customer-centric, inclusive environment. The LEAD Academy provides structured leadership development and ongoing support.

Responsibilities

• Lead a team to deliver revenue and an exceptional customer experience.
• Set and execute store strategy with stakeholders across the business.
• Develop and coach store colleagues to drive KPIs.
• Foster a high-performance culture focused on financial and behavioural KPIs.
• Build loyalty by creating memorable customer experiences.

Job description

EE in Basingstoke is seeking a Retail Store Manager to lead a large team in a high-profile store, inspiring performance and coaching talent to achieve outstanding commercial results.

You will drive revenue while delivering excellent customer service, coordinate with stakeholders across the business, and nurture a customer-centric, inclusive environment. The LEAD Academy provides structured leadership development and ongoing support.