Assistant Store Leader: Drive Team Success & Service

BT Group; Gloucester; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Online GP

Carer’s Leave

Family Leave

Huge Discounts

Career Development

Season Ticket Travel Loan

Volunteering Days

Private Healthcare and Dental

Job summary

BT Group, operating under the EE brand, is recruiting an Assistant Store Leader for our Gloucester store. You will support the Store Manager, energize the team, and drive customer service excellence while guiding staff to meet sales targets.

You will lead by example, coach colleagues, and ensure smooth daily operations, with a focus on customer experience and product knowledge across EE offerings.

Qualifications

• Experience in driving customer service in a sales-focused environment.
• Experience coaching, developing people and leading teams.

Responsibilities

• Support Store Manager and lead a team on the shop floor.
• Coach and develop team to achieve store targets.
• Ensure excellent customer service and product knowledge.

Job description

BT Group, operating under the EE brand, is recruiting an Assistant Store Leader for our Gloucester store. You will support the Store Manager, energize the team, and drive customer service excellence while guiding staff to meet sales targets.

You will lead by example, coach colleagues, and ensure smooth daily operations, with a focus on customer experience and product knowledge across EE offerings.