Senior Retail Labour & Productivity Leader (Hybrid)

LEGO A/S; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid working

Job summary

LEGO Group is seeking a Senior Retail Labour and Productivity Manager to operationalise labour planning and productivity across LEGO Brand Retail. You will lead budgeting, forecasting, workload modelling and analytics to connect demand with labour requirements and investment decisions.

In a hybrid setup, you’ll collaborate with Operations, Finance, People, Payroll, Digital and Data Analytics teams to implement scalable planning across AMS and EMEA, driving continuous improvement and strong

Qualifications

• 5+ years in retail labour planning or related fields across multi-site organisations.
• Experience budgeting, forecasting, workload modelling and activity-based planning.
• Implemented labour-planning methodologies across markets or business areas.
• Analyzed labour data and translated findings into actionable recommendations.
• Strong understanding of workforce management systems and scheduling integration.
• Led cross-functional alignment to implement planning methodologies across markets.

Responsibilities

• Lead development of labour-planning models linking demand, workload and service.
• Develop budgeting, forecasting and reforecasting approaches for informed decisions.
• Deliver productivity analysis and activity-based models to improve efficiency.
• Provide governance and reporting for regional planning across AMS and EMEA.
• Partner with ops, finance, people and tech teams to drive improvements.
• Build a prioritised roadmap for model enhancements and escalations.

Skills

Retail labour planning

Workforce management

Labour budgeting

Forecasting

Productivity analysis

WFM systems

Stakeholder alignment

Education

Bachelor’s degree or equivalent

Tools

WFM systems

Job description

LEGO Group is seeking a Senior Retail Labour and Productivity Manager to operationalise labour planning and productivity across LEGO Brand Retail. You will lead budgeting, forecasting, workload modelling and analytics to connect demand with labour requirements and investment decisions.

In a hybrid setup, you’ll collaborate with Operations, Finance, People, Payroll, Digital and Data Analytics teams to implement scalable planning across AMS and EMEA, driving continuous improvement and strong