Senior Remote Hospitality Operations Leader

Placements24; Southampton; Remote; GBP 70,000 - 110,000; Full time

Job summary

Placements24 is seeking an experienced Remote Operations Manager to oversee hospitality operations from a home-based office, supporting multiple properties. The role requires managing remote teams, strategic planning, and ensuring a high-quality guest experience across functions.

The candidate should have 7+ years in hospitality operations, strong budgeting and analytical skills, and the ability to drive change in a fully remote environment.

Qualifications

• 7+ years in hospitality operations, with senior leadership experience.
• Proven track record leading remote teams.
• Strong P&L and budgeting expertise.
• Strategic thinker with problem-solving and decision-making skills.
• Proficient with operational software and remote collaboration tools.
• Excellent communication and stakeholder influence.
• Autonomous, able to prioritise in remote setup.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Develop and implement strategies to boost efficiency and guest satisfaction.
• Lead a dispersed hospitality team remotely.
• Oversee budgeting, P&L, and financial performance.
• Ensure adherence to quality, safety, and policies.
• Analyze data to identify improvements and cost savings.
• Implement new technologies and processes to optimize workflows.
• Conduct remote performance reviews and coaching.
• Collaborate with cross-functional teams for seamless service.
• Manage vendor relationships and contract negotiations.
• Build strong stakeholder relationships.

Skills

Remote team leadership

P&L management

Budgeting

Strategic thinking

Data analysis

Operational software

Remote collaboration tools

Stakeholder management

Vendor management

Change management

Autonomous work

Education

Bachelor's degree in Hospitality Management or related field

Tools

Operational management software

Remote collaboration tools

Job description

Placements24 is seeking an experienced Remote Operations Manager to oversee hospitality operations from a home-based office, supporting multiple properties. The role requires managing remote teams, strategic planning, and ensuring a high-quality guest experience across functions.

The candidate should have 7+ years in hospitality operations, strong budgeting and analytical skills, and the ability to drive change in a fully remote environment.