Guest Experience Lead — Luxury Dining Front Desk

Ivy Restaurants Ltd; Greater London; Hybrid; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Career development program

Holiday allowance up to 5 extra days

Staff discount 50%

Gift voucher for anniversaries

Refer and friend bonus

Retail discounts on health, travel &更多

Guaranteed 20 hours minimum contract

Job summary

The Ivy Asia in the United Kingdom is seeking a charismatic Senior Receptionist to join our dynamic and supportive team at one of the UK’s most-loved restaurant brands. You will ensure guests receive a warm, professional first impression and assist the Reception Manager in building an efficient department.

You will supervise other receptionists and uphold high standards of service, while showcasing excellent English language skills and confidence in guest and team interactions.

Qualifications

• You love to go the extra mile for guests and wow them with your professionalism.
• Excellent English language skills and confidence dealing with guests and team members.

Responsibilities

• Ensure all guests receive a positive, warm and professional first impression.
• Assist the Reception Manager in building an efficient department and supervise receptionists.
• Maintain the correct standards and methods of service.

Skills

Excellent English language skills

Supervise other receptionists

Job description

The Ivy Asia in the United Kingdom is seeking a charismatic Senior Receptionist to join our dynamic and supportive team at one of the UK’s most-loved restaurant brands. You will ensure guests receive a warm, professional first impression and assist the Reception Manager in building an efficient department.

You will supervise other receptionists and uphold high standards of service, while showcasing excellent English language skills and confidence in guest and team interactions.