Guest Experience Lead – Senior Receptionist

Ivy Restaurants Ltd; Cambridge; On-site; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Competitive pay

Staff discount

Holiday allowance

Career development program

Gift vouchers

Refer a Friend Bonus

Retailer discounts

Guaranteed hours

Job summary

The Ivy Collection is seeking a Senior Receptionist to join our acclaimed UK restaurant brand in Cambridge. You will play a key role in delivering a warm, professional guest experience and support the Reception Manager to run a smooth front-of-house operation.

Ideal candidates will have excellent English, a passion for hospitality, and enjoy leading a team in a high-volume setting, with opportunities for development and a minimum 20-hour contract.

Qualifications

• Excellent English language skills.
• Strong guest service orientation.
• Professional and warm communication.

Responsibilities

• Provide a warm, professional first impression to guests.
• Assist the Reception Manager to build an efficient department.
• Supervise other receptionists and maintain service standards.

Job description

The Ivy Collection is seeking a Senior Receptionist to join our acclaimed UK restaurant brand in Cambridge. You will play a key role in delivering a warm, professional guest experience and support the Reception Manager to run a smooth front-of-house operation.

Ideal candidates will have excellent English, a passion for hospitality, and enjoy leading a team in a high-volume setting, with opportunities for development and a minimum 20-hour contract.