Senior Receptionist

Gaucho Hampstead; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Gaucho Hampstead is seeking an enthusiastic Receptionist who is passionate about hospitality and teamwork. The role involves providing a welcoming experience for guests, managing reservations, and supporting sales initiatives. Ideal candidates should exhibit a positive demeanor and professionalism while enjoying a fast-paced environment.

Benefits

50% off Food at all Gaucho restaurants

Referral and Length of Service Bonuses

Incentive and reward schemes

Cycle to work schemes

RARE Benefits

Industry Apprenticeship Program Opportunities

Career Development and Training Programs

Training provided by the RARE L.A.B.

Breakfast and Dinner when working

28 paid annual holidays

Qualifications

• Experience in a hospitality role required.
• Must demonstrate good interpersonal skills.

Responsibilities

• Provide exceptional experience for Gaucho guests.
• Process reservations accurately.
• Support management in sales optimization.
• Demonstrate service excellence.

Skills

Team player

Positive approach

Approachable

Well-mannered

Professional

Job description

Gaucho is looking for an enthusiastic and experienced Receptionist to join our team! The ideal candidate will have a passion for hospitality and a desire to develop, grow, and succeed within a busy, high-end environment. They will have an outgoing personality that works well within a team, demonstrating empathy and kindness towards others. They will be a Gaucho ambassador.

Benefits and Training for Gaucho Receptionist

• 50% off Food at all Gaucho restaurants
• Referral and Length of Service Bonuses
• Incentive and reward schemes
• Cycle to work schemes
• RARE Benefits
• Industry Apprenticeship Program Opportunities
• Career Development and Training Programs
• Training provided by the RARE L.A.B.
• Breakfast and Dinner when working
• 28 paid annual holidays

Key Responsibilities for Gaucho Receptionist

1. Work with the reception team to offer an exceptional experience to all Gaucho guests on arrival, departure, and during their visit.
2. Ensure all Gaucho reservations are processed professionally and accurately.
3. Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
4. Be the face of Gaucho and demonstrate service excellence through heightened hospitality.

Requirements for Gaucho Receptionist

• Be a team player
• Work well within a fast-paced environment
• Demonstrate a positive approach to own role and teamwork
• Be approachable and well-mannered
• Be professional and respectful at all times
• Have fun

Experience and Other Details

• Experience: Required
• Languages: English – Advanced
• Employment: Part-time
• Salary: £15 – £17 hourly

About Gaucho Hampstead

Gaucho reflects the passion, people, lifestyle, culture, and rich food and wine offering of Modern Argentina. The restaurant group has grown to eighteen restaurants and was recently awarded CITY AM's Business of the Year.