House Host / Receptionist

edyn; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join edyn as a House Host at Kingsland Locke, located in vibrant Dalston, London. This full-time role involves creating unique guest experiences, requiring empathy and adaptability in a welcoming environment. Enjoy a variety of benefits and contribute to a culture of inclusivity and growth.

Benefits

Bonus scheme

Wellbeing benefits

Free nights

Recognition schemes

Pension

Sick pay

Holidays (option to buy more)

Qualifications

• Confident and warm individual focused on guest experience.
• Eager to learn and adapt to individual guest needs.

Responsibilities

• Create personalized experiences for guests.
• Connect authentically with guests to build rapport.

Skills

Empathy

Curiosity

Communication

Adaptability

Job description

We are looking for House Hosts to join Kingsland Locke, London.

Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose, and brand to the hands of our teams. It’s a big responsibility, and this is why we seek and develop unique individuals to lead the charge.

In essence, our House Hosts are:

1. Confident, warm, and effervescent individuals focused on creating an experience that each guest desires from the moment they arrive.
2. Endlessly curious – reading our guests and adapting approaches to suit the individual, not the masses.

Most importantly, they are humans like us. We don’t believe in a work persona; we avoid hierarchy and connect with empathy and honesty.

Our House Hosts embrace our systems and technology and are eager to learn and evolve.

When guests leave inspired, with stories to tell and discoveries to share, you will have been successful. They will return more often and share their experiences, contributing to the story of Locke.

In return, we offer a bonus scheme, holidays (including the option to buy more), wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, Employee Assistance Programme), free nights, recognition schemes, pension, sick pay, and tailored benefits.

Most importantly, we offer you a role in our story and the opportunity to write your own chapter.

When and Where?

We believe in flexible working, including location, days (including weekends and bank holidays), and hours. This can be ad hoc or permanent. Please ask your recruiting manager or visit our careers page for more details.

This is a full-time role: 37.5 hours per week, 5 days out of 7.

Looking for a London adventure? Kingsland Locke is in Dalston, one of the Capital’s most vibrant and talked-about areas. Our interiors reflect the neighborhood’s colors and scenes, with contrasting textures, recycled materials, and lush plants.

About edyn

Our vision is to create sanctuaries across European cities, providing a sense of belonging to the urban explorer in all of us. Our brands – Locke, SACO, and Cove – are rooted in local neighborhoods, offering vibrant experiences and connections that nourish the soul. To learn more about working at edyn, visit our website.

About Locke

Beautifully designed, locally inspired aparthotels, made to be lived in—where home meets lifestyle hotel, and work meets life. A place for connection with oneself and the community. To find out more about Locke, visit our website.

Diversity, Equity, and Inclusion Statement

edyn’s purpose is to build brands around soulful hospitality—creating sanctuaries where free thinkers can nourish and enliven their souls. We are committed to respecting humanity and fostering an environment of openness, tolerance, and curiosity. We aim to ensure everyone feels a sense of belonging, regardless of background or identity. We acknowledge our journey toward greater diversity and inclusion, striving to learn, evolve, and drive meaningful change together.