Night Receptionist

Hilton Worldwide, Inc.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Hilton Worldwide, Inc. is seeking a friendly and positive Night Front Office team member at their London hotel. The role involves delivering exceptional customer service and creating memorable guest experiences. With competitive pay and extensive benefits, this position promises career growth and a dynamic work environment.

Benefits

28 days paid holiday increasing with service

Exclusive high-street discounts

Team discounts on hotel stays

Access to leadership and development programmes

Exceptional career opportunities

Reward programs and team member recognition

50% off in Hilton restaurants and bars

Uniforms provided and laundered complimentary

Free meals on shift

Qualifications

• Eager to create memorable experiences for guests.
• Demonstrate exceptional customer service.
• Knowledge of hotel facilities and room categories.

Responsibilities

• Join the Night Front Office team and work in Reception.
• Ensure warm welcomes for guests.
• Provide information on hotel facilities.

Skills

Customer Service

Teamwork

Positive Attitude

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60^th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

Salary - £15.63 Per Hour plus upselling incentives

BENEFITS

·28 days paid holiday increasing with service

·Exclusive high-street discounts through Perks at Work portal

·Industry-leading Team Member discounts on hotel stays for you, your family and friends

·Access to leadership and development programmes through Hilton University

·Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace

·Reward programmes, incentives and team member recognition, as well as long service awards

·50% off in Hilton restaurants and bars (subject to individual outlets)

·Refer a Friend Scheme

·Uniforms provided and laundered complimentary

·Free meals on shift

What will I be doing?

You will join the Night Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company