Senior Receptionist

Ivy Asia; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Ivy Asia as a Senior Receptionist, where you’ll play a crucial role in creating a memorable first impression for guests. We offer competitive pay, career development opportunities, and a welcoming team environment. Bring your professionalism and love for guest service to one of the UK's most-loved restaurant brands.

Benefits

Competitive industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance for length of service

50% staff discount

Guaranteed 20 hours minimum contract

Refer a Friend Bonus

Access to discounts on retailers and services

Birthday day off guaranteed

Gift voucher for career anniversaries

Qualifications

• Excellent English language skills.
• Ability to supervise other receptionists.
• Experience in hospitality valued.

Responsibilities

• Ensure a positive, warm, and professional first impression.
• Assist the Reception Manager in building an efficient department.
• Supervise other receptionists and maintain service standards.

Skills

Professionalism

Excellent English

Job description

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Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your birthday as a day off - guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Senior Receptionist include ensuring all our guests receive a positive, warm, and professional first impression of the restaurant. You will assist the Reception Manager in building an efficient department by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.