Night Receptionist

Hilton Worldwide, Inc.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a prestigious hotel as a Night Receptionist at the London Hilton on Park Lane. Be part of a team dedicated to creating unforgettable guest experiences in a luxury setting. Applicants should show passion for customer service and enjoy working collaboratively to ensure a memorable stay.

Benefits

28 days paid holiday

High-street discounts

Industry-leading team member discounts

Access to training programs

Career opportunities

50% off in Hilton restaurants

Uniforms provided

Free meals on shift

Qualifications

• Experience in customer service roles.
• Friendly and positive demeanor.
• Good knowledge of hotel facilities.

Responsibilities

• Provide a warm welcome to guests.
• Create memorable experiences for guests.
• Demonstrate excellent customer service at the reception.

Skills

Customer Service

Communication

Teamwork

Job description

Job Description - Night Receptionist (HOT0BPFL)

Job Number:

HOT0BPFL

Work Locations

London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 marked the hotel’s 60th anniversary, with refurbishments of Executive rooms and suites, as well as redevelopment of the lobby level, including a new restaurant and bar.

Salary - £15.63 Per Hour plus upselling incentives

BENEFITS

• 28 days paid holiday increasing with service
• Exclusive high-street discounts through Perks at Work portal
• Industry-leading Team Member discounts on hotel stays for you, your family, and friends
• Access to leadership and development programmes through Hilton University
• Exceptional career opportunities and wellbeing programmes
• Reward programmes, incentives, recognition, and long service awards
• 50% off in Hilton restaurants and bars (subject to outlets)
• Refer a Friend Scheme
• Uniforms provided and laundered free of charge
• Free meals on shift

What will I be doing?

You will join the Night Front Office team, working at the hotel reception.

Enjoy creating memorable experiences for guests, providing a warm welcome, demonstrating excellent customer service, and having good knowledge of room categories and hotel facilities.

Are you friendly, positive, passionate, and eager to join a team of like-minded professionals? Then this is the job for you.

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one part of the story. Behind every experience, there’s an extraordinary person making it magical. That’s why at Hilton, Every Job Makes the Stay.

Job:

Guest Services, Operations, and Front Office