Senior Quality Manager

Taylor Wimpey; Kings Langley; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Assurance Inspector to enhance build quality and compliance across multiple sites. This role involves conducting thorough inspections, generating detailed reports, and collaborating with site teams to uphold high standards of construction. The ideal candidate will bring a wealth of experience in the house building industry, demonstrating strong problem-solving skills and a keen eye for detail. Join a forward-thinking company that values inclusivity and offers a supportive work environment where your contributions will directly impact the quality of homes built for communities.

Qualifications

• Experience in problem solving and time management to meet deadlines.
• Knowledge of building standards and warranty provider requirements.

Responsibilities

• Conduct regular site quality inspections and complete quality reports.
• Liaise with site management and contractors regarding quality issues.
• Coordinate training for staff on quality procedures and standards.

Skills

Problem solving

Time Management

Knowledge of building standards

Previous inspection experience

IT skills

Driving licence

Tools

Microsoft Office

Site Audit Pro

Job description

To improve quality assurance and build quality within production, and liaise with other departments, ensuring sites are complying with TW designs, details and standards. Implement support and development for site teams and trades to ensure a high standard of construction is maintained throughout the build process. Report findings, training and development requirements to the local production team and the UK Head of Production on a regular basis.

Primary Responsibilities

Site Quality Inspections

• Conduct inspections across all sites within a BU on a regular rotating basis ensuring each visit is planned and programmed in with the Site Management and/or trades.
• Complete quality reports using a phone/tablet-based app to record findings (Site Audit Pro).
• Ensure the Build Quality Checklist (BQC) for the Site Management team and individual trade BQCs are complete.
• Ensure the BQC Quality Manager checklist is complete on each site when visiting.
• Ad hoc inspections of plots nearing completion to ensure HQI quality is maintained.

Reporting

• Collate and upload relevant findings, reports and photographs in relation to build quality, ensuring the accuracy of weekly reports forwarded to the Production team, contractors and other departments as required.
• Ensure any actions from quality reports are distributed and closed out by the relevant Site Management, Trade and/or department.
• Attend meetings with Production Directors/Managers to relay key findings which will be used to inform management strategy.
• Produce a monthly report to the Regional Board and UK Head of Production summarising any points in regards to quality.
• Issue Quality Non-Conformities and follow up on any actions.
• Monitor and track the progress of the business’s quality KPIs.

Cross-Functional Working

• Liaise with Site Managers and Commercial over areas of concern or material issues which may result in quality risks.
• Liaise with Site Managers, Production Managers and Commercial regarding concerns with any contractors.
• Liaise with Site Management and Technical regarding issues with any drawings or details.
• Maintain an open line of communication with the warranty provider to collaborate on potential areas of concern and build good relationships with inspectors.
• Meet with the Head of Customer Service regularly to understand any concerns regarding quality during the build.
• Meet regularly with other departments to feedback and follow up any improvements regarding quality.
• Attend divisional quarterly meetings with the UK Head of Production.
• As necessary, attend NHBC resolution meetings for technical support.

Training and Inductions

• Coordinate training and development of staff on quality procedures and trade standards.
• Conduct quality training as part of the induction for new site staff and apprentices.
• Identify training requirements and then coach and train site management and direct trades regarding build knowledge and quality.
• Undertake Quality Inductions with new subcontractors.
• Conduct quality training events with contractors and trades.

Experience, Qualifications, Technical Requirements

• Problem solving
• Time Management – Working to deadlines
• Knowledge and experience of building standards and warranty provider requirements
• Previous inspection role within the house building industry
• IT skills – Microsoft package, and mobile applications
• Driving licence

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which affect their ability to do normal daily activities, ensuring that barriers are eliminated regarding employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.