Quality Manager, EMEA Aerospace & Defense

Arrow Electronics, Inc.; Harlow; Remote; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in electronic components distribution is seeking a Quality Manager for their EMEA Aerospace & Defense sector. This pivotal role involves ensuring compliance with quality management systems, leading root cause analysis, and collaborating with various teams to enhance product quality. The ideal candidate will have a strong background in quality management within the aerospace industry, with familiarity in standards such as AS9100/9120. Join a forward-thinking company that values professional growth and offers a competitive compensation package in a supportive work environment.

Benefits

Competitive compensation package

Opportunities for professional development

Trustworthy work environment

Flat communication structures

Qualifications

• Minimum 3 years experience in a Quality Management role within Aerospace & Defense.
• Knowledge of AS9100/9120 standards and quality management principles.

Responsibilities

• Support and maintain Quality Assurance System data.
• Lead root cause analysis and handle customer liaison for quality issues.
• Prepare for and facilitate customer audits.

Skills

Quality Management

Root Cause Analysis

First Article Inspection

Fault Trend Analysis

Quality Metrics and KPIs

Continuous Improvement

Education

Bachelor's Degree in Engineering or related field

Tools

FMEA

SPC

CAPA

5 Whys

Fishbone Diagrams

Job description

Quality Manager, EMEA Aerospace & Defense

Employer: Arrow Electronics, Inc.
Location: Harlow
Salary: Competitive
Closing date: 2 May 2025

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Sector: Telecommunications
Role: SHEQ Manager
Contract Type: Permanent
Hours: Full Time

Position:

Quality Manager, EMEA Aerospace & Defense

Job Description:

Arrow Global Components (AGC), part of Arrow Electronics, is a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components worldwide, maintaining trusted relationships with industry leaders on both supplier and customer sides.

Learn more about us on our page and watch our corporate video on YouTube.

Role Overview:

We are seeking a Quality Manager for Arrow's Global Components in the EMEA Aerospace & Defense sector. The role involves supporting and maintaining the Quality Management System in compliance with customer requirements.

Key Responsibilities:

• Support and maintain Quality Assurance System data
• Lead root cause analysis (RCA) and handle customer liaison for quality issues
• Complete First Article Inspection Reports
• Conduct fault trend analysis
• Create quality metrics and KPIs
• Collaborate with Sales and Distribution teams
• Support new business activities
• Participate in continuous improvement projects
• Ensure compliance with customer, standards, and regulatory requirements
• Monitor and enhance the effectiveness of the QMS
• Prepare for and facilitate customer audits, document findings, and oversee corrective actions
• Analyze processes for opportunities to improve quality
• Work professionally with customers and suppliers
• Collaborate across teams to meet expectations
• Generate reports on KPIs and quality metrics

Candidate Requirements:

• Minimum 3 years experience in a Quality Management role within Aerospace & Defense
• Knowledge of AS9100/9120 standards and quality management principles
• Understanding of aerospace industry regulations
• Familiarity with tools like FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams

What We Offer:

• Competitive compensation package
• Trustworthy work environment
• Flat communication structures
• Opportunities for professional and personal development

Arrow is an equal opportunity employer committed to diversity and inclusion. If you see yourself as our future colleague, apply now.

Location & Details:

UK – United Kingdom – Remote
Full-time
Supply Chain Services