Senior Property Services Advisor | Remote-Friendly

Mtvh; Beeston; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Free parking

Health & wellbeing support

Full training provided

Career progression

Job summary

Mtvh in Beeston is seeking a Senior Customer Service Advisor (Senior Property Services Advisor) for a permanent 37.5-hour week, Monday to Friday. You will support customers with property repair queries across channels, delivering professional, efficient service and practical problem solving.

Initially based in Beeston with a rotating shift 8am–6pm and potential remote work after training, the role includes full training, development opportunities, and a comprehensive benefits package.

Qualifications

• Excellent customer service focus.
• Clear and proactive communication.
• Ability to resolve issues with a positive and professional approach.
• Team-oriented with a flexible mindset.

Responsibilities

• Support customers with property repair queries across channels.
• Resolve issues efficiently with professionalism and technical know-how.
• Adhere to 8am–6pm, Mon–Fri rotating shift in Beeston; remote option after training.

Skills

Customer service

Communication

Problem solving

Team player

Adaptability

Job description

Mtvh in Beeston is seeking a Senior Customer Service Advisor (Senior Property Services Advisor) for a permanent 37.5-hour week, Monday to Friday. You will support customers with property repair queries across channels, delivering professional, efficient service and practical problem solving.

Initially based in Beeston with a rotating shift 8am–6pm and potential remote work after training, the role includes full training, development opportunities, and a comprehensive benefits package.