Senior Property Sales Executive - Shared Ownership

A2Dominion Group; Staines-upon-Thames; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Pension up to 8%

Health & lifestyle benefits £300

Job summary

A2Dominion in Staines-upon-Thames is seeking a Senior Sales Executive to lead and support a busy sales team. You will manage a portfolio of enquiries across shared ownership, resales and staircasing, driving conversions and mentoring colleagues to uphold high standards.

You’ll coordinate with the Sales Manager, progressors, solicitors and advisers to keep transactions moving on time, while delivering customer‑facing excellence and compliant processes across the buyer journey.

Qualifications

• Extensive understanding of shared ownership, resales and staircasing legislation and processes.
• A proven track record of meeting and exceeding sales and KPI targets within the property sector.
• Strong experience managing customer enquiries and sales pipelines from initial enquiry through to completion.
• Experience handling complex customer cases, complaints and sensitive conversations effectively.
• The confidence to provide guidance, coaching and support to colleagues, sharing knowledge and best practice.
• Strong CRM skills with experience maintaining accurate records and producing timely performance information.
• A proactive and commercially focused approach, with the ability to prioritise effectively in a fast-paced environment.
• A collaborative, solutions-focused approach with the confidence to step up and support the Sales Manager when required.

Responsibilities

• Proactively manage sales enquiries across new-build shared ownership, resales and staircasing properties.
• Follow up leads and manage your pipeline to maximise conversion and achieve individual and team sales targets.
• Deliver against key performance measures including sales targets, response times, lead generation, conversion rates and customer satisfaction.
• Manage affordability assessments alongside Financial Advisers and support allocation processes with Local Authorities in line with Section 106 requirements.
• Maintain accurate CRM records from initial enquiry through to exchange and completion.
• Arrange and conduct property viewings, open days and virtual tours, providing customers with detailed information about developments and properties.
• Deliver an excellent customer experience throughout the buyer journey, maintaining regular and transparent communication.
• Work closely with Sales Progressors, solicitors, mortgage advisers and purchasers to keep transactions moving within agreed timescales.
• Act as a departmental specialist for shared ownership, resales, and staircasing processes.
• Deputise for the Sales Manager when required, supporting the day‑to‑day coordination of team activity.
• Provide guidance, mentoring and informal coaching to Sales Executives, helping to build knowledge, capability and consistency across the team.
• Assist the Sales Manager with sales reporting, forecasting, pipeline summaries and performance analysis.
• Champion compliance with relevant policies, procedures and legislation, including Anti‑Money Laundering, Data Protection and the New Homes Quality Code.

Skills

Shared ownership knowledge

Sales pipeline management

CRM systems

Coaching & mentoring

Stakeholder management

Job description

A2Dominion in Staines-upon-Thames is seeking a Senior Sales Executive to lead and support a busy sales team. You will manage a portfolio of enquiries across shared ownership, resales and staircasing, driving conversions and mentoring colleagues to uphold high standards.

You’ll coordinate with the Sales Manager, progressors, solicitors and advisers to keep transactions moving on time, while delivering customer‑facing excellence and compliant processes across the buyer journey.