Sales Executive

A2Dominion; Staines-upon-Thames; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday (Plus Bank Holidays)

Pension up to 8%

Health and lifestyle allowance up to £

Job summary

A2Dominion in Staines-upon-Thames is recruiting a Sales Executive to manage customer enquiries across new-build and shared ownership offerings. You will own the customer journey from initial enquiry, drive conversions, and ensure you meet sales targets while maintaining high customer satisfaction.

The role requires proactive follow-up, strong pipeline management, and adherence to regulatory standards. Regular travel to other sites is expected in this permanent position.

Qualifications

• Experience selling Shared Ownership homes or similar affordable housing products.
• Knowledge of Homes England requirements and related legislation.
• Track record of achieving or exceeding sales targets in property.

Responsibilities

• Act as the first point of contact for customer enquiries across our sales products.
• Proactively manage and follow up leads to maximise conversions.
• Own the sales pipeline with clear next steps and regular communication.
• Deliver against individual sales targets and KPIs including conversion and customer satisfaction.
• Maintain high levels of inbound and outbound activity to drive sales.
• Use CRM systems to manage workload and keep accurate records.
• Explain sales processes, eligibility criteria, valuations and timescales to customers.
• Conduct property viewings, open days and virtual appointments as required.
• Collaborate with Sales Progressors to ensure smooth transactions.
• Liaise with purchasers, solicitors, mortgage advisers and stakeholders to maintain momentum.
• Manage nomination and allocation in line with Local Authority and Section 106 requirements.
• Ensure compliance with AML, Data Protection and the New Homes Quality Code.

Skills

Relationship building

Lead conversion

Customer-focused

Target-driven

Tools

CRM systems

Job description

Location: Staines (Regular travel expected to other sites), TW18 4TA

Contract type: Permanent – Full Time (35 hours per week, Monday to Friday with Saturday working required on a rota basis)

Turn customer enquiries into successful home ownership journeys

Are you a driven property sales professional who enjoys building relationships, converting opportunities and delivering an excellent customer experience? Do you thrive in a target-driven environment where proactive follow-up, strong pipeline management and great communication make the difference?

We’re looking for a

Sales Executive to join our Sales & Marketing team, managing customer enquiries across a varied portfolio including new-build and second-hand shared ownership, staircasing and buy backs

You’ll take ownership of the customer journey from initial enquiry, proactively managing leads and progressing opportunities through the sales pipeline. With a strong focus on conversion, customer satisfaction and compliance, you’ll help customers navigate the home-buying process while ensuring we achieve our sales and performance targets.

Experience within a

Housing Association, Registered Provider, Shared Ownership provider, affordable housing developer or similar homeownership environment would be highly advantageous.

Key Responsibilities

• Act as the first point of contact for customer enquiries across our range of sales products
• Proactively manage and follow up leads, maximising opportunities to convert enquiries into successful transactions
• Take ownership of your sales pipeline, ensuring prospects are actively progressed with clear next steps and regular communication
• Deliver against individual sales targets and KPIs including conversion rates, response times, pipeline progression and customer satisfaction
• Maintain high levels of inbound and outbound customer activity to drive sales performance
• Use CRM systems effectively to manage workload, prioritise activity and maintain accurate customer and transaction records
• Clearly explain sales processes, eligibility criteria, valuations and timescales, helping customers understand what happens at each stage
• Conduct property viewings, open days and virtual appointments where required
• Work closely with Sales Progressors and other colleagues to ensure transactions progress smoothly and efficiently
• Liaise with purchasers, solicitors, mortgage advisers and other stakeholders to resolve issues and maintain momentum
• Manage nomination and allocation processes in line with Local Authority and Section 106 requirements
• Ensure sales activity and documentation comply with internal policies, audit standards and regulatory requirements, including Anti-Money Laundering, Data Protection and the New Homes Quality Code

More About You

• Experience of selling Shared Ownership homes, managing resales, staircasing transactions or other affordable housing products.
• Knowledge of Homes England requirements, Shared Ownership processes and relevant Right to Buy/Right to Acquire legislation
• A proven track record of achieving or exceeding sales and KPI targets within the property industry, including experience within Shared Ownership
• Experience working within a customer-focused environment with a demonstrable impact on customer satisfaction
• Experience using CRM systems to manage customer communication, pipelines and record keeping
• The ability to build effective relationships and rapport with a wide range of customers and stakeholders
• A results-focused mindset and the ability to perform effectively within a target-driven environment

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Upto 8% contributory pension
• Allpermanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the essential criteria.

Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [e-mail]

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

Danny Banks. The role closes on 6th November 2026 and we reserve the right to close early upon appointment of the right candidate.