Senior Sales Executive

A2Dominion; Staines-upon-Thames; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25days’ holiday (Plus Bank Holidays)

Upto 8% contributory pension

Annual health and lifestyle allowance:

Job summary

A2Dominion in Staines seeks an experienced Senior Sales Executive to lead sales across shared ownership, resales and staircasing, while coaching colleagues and upholding high standards.

You will manage your own portfolio, convert enquiries, collaborate with Financial Advisers, Local Authorities and solicitors, maintain accurate CRM records and support timely completions across developments.

Qualifications

• Extensive understanding of shared ownership, resales and staircasing legislation and processes.
• Proven track record of meeting and exceeding sales and KPI targets within the property sector.
• Strong experience managing customer enquiries and sales pipelines from initial enquiry through to completion.
• Experience handling complex customer cases, complaints and sensitive conversations effectively.
• The confidence to provide guidance, coaching and support to colleagues, sharing knowledge and best practice.
• Strong CRM skills with experience maintaining accurate records and producing timely performance information.
• A proactive and commercially focused approach, with the ability to prioritise effectively in a fast-paced environment.
• A collaborative, solutions-focused approach with the confidence to step up and support the Sales Manager when required.

Responsibilities

• Proactively manage sales enquiries across new-build shared ownership, resales and staircasing properties.
• Follow up leads and manage your pipeline to maximise conversion and achieve individual and team sales targets.
• Deliver against key performance measures including sales targets, response times, lead generation, conversion rates and customer satisfaction.
• Manage affordability assessments alongside Financial Advisers and support allocation processes with Local Authorities in line with Section 106 requirements.
• Maintain accurate CRM records from initial enquiry through to exchange and completion.
• Arrange and conduct property viewings, open days and virtual tours, providing customers with detailed information about developments and properties.
• Deliver an excellent customer experience throughout the buyer journey, maintaining regular and transparent communication.
• Work closely with Sales Progressors, solicitors, mortgage advisers and purchasers to keep transactions moving within agreed timescales.
• Act as a departmental specialist for shared ownership, resales, and staircasing processes.
• Deputise for the Sales Manager when required, supporting the day-to-day coordination of team activity.
• Provide guidance, mentoring and informal coaching to Sales Executives, helping to build knowledge, capability and consistency across the team.
• Assist the Sales Manager with sales reporting, forecasting, pipeline summaries and performance analysis.
• Champion compliance with relevant policies, procedures and legislation, including Anti-Money Laundering, Data Protection and the New Homes Quality Code.

Skills

Shared ownership knowledge

Sales target achievement

Customer enquiries handling

Coaching colleagues

CRM proficiency

Commercial mindset

Team collaboration

Tools

CRM systems

Job description

Location: Staines (Regular travel expected to other sites), TW18 4TA

Location: Staines (Regular travel expected to other sites)

Contract type: Permanent – Full Time (35 hours per week, Monday to Friday with Saturday working required on a rota basis)

Drive sales performance while helping others succeed

Are you an experienced property sales professional ready to take the next step in your career? Do you have strong knowledge of shared ownership and affordable home ownership, alongside the confidence to support colleagues, handle complex cases and drive high standards across a sales team?

Senior Sales Executive to join our Sales team. Alongside managing and converting your own portfolio of sales enquiries, you’ll provide senior-level support to the Sales Manager and wider team, acting as a departmental specialist and helping us consistently deliver against our sales, customer and compliance targets.

You’ll work across new-build shared ownership, resales and staircasing combining hands-on sales delivery with coaching, performance insight, complaints resolution and continuous improvement.

Key Responsibilities

• Proactively manage sales enquiries across new-build shared ownership, resales and staircasing properties
• Follow up leads and manage your pipeline to maximise conversion and achieve individual and team sales targets
• Deliver against key performance measures including sales targets, response times, lead generation, conversion rates and customer satisfaction
• Manage affordability assessments alongside Financial Advisers and support allocation processes with Local Authorities in line with Section 106 requirements
• Maintain accurate CRM records from initial enquiry through to exchange and completion
• Arrange and conduct property viewings, open days and virtual tours, providing customers with detailed information about developments and properties
• Deliver an excellent customer experience throughout the buyer journey, maintaining regular and transparent communication
• Work closely with Sales Progressors, solicitors, mortgage advisers and purchasers to keep transactions moving within agreed timescales
• Act as a departmental specialist for shared ownership, resales, and staircasing processes
• Deputise for the Sales Manager when required, supporting the day-to-day coordination of team activity
• Provide guidance, mentoring and informal coaching to Sales Executives, helping to build knowledge, capability and consistency across the team
• Assist the Sales Manager with sales reporting, forecasting, pipeline summaries and performance analysis
• Champion compliance with relevant policies, procedures and legislation, including Anti-Money Laundering, Data Protection and the New Homes Quality Code

More About You

• Extensive understanding of shared ownership, resales and staircasing legislation and processes
• A proven track record of meeting and exceeding sales and KPI targets within the property sector
• Strong experience managing customer enquiries and sales pipelines from initial enquiry through to completion
• Experience handling complex customer cases, complaints and sensitive conversations effectively
• The confidence to provide guidance, coaching and support to colleagues, sharing knowledge and best practice
• Strong CRM skills with experience maintaining accurate records and producing timely performance information
• A proactive and commercially focused approach, with the ability to prioritise effectively in a fast-paced environment
• A collaborative, solutions-focused approach with the confidence to step up and support the Sales Manager when required

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Upto 8% contributory pension
• All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria.

Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [e-mail]

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by

Danny Banks. The role closes on 6th November 2026 and we reserve the right to close early upon appointment of the right candidate.

Staines (Regular travel expected to other sites)