Senior Property Manager

COUNTRYWIDE MORTGAGE SERVICES; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading lettings team as a Senior Property Manager in Great Shelford. This role is ideal for those with property management experience looking to advance their career. You'll provide exceptional service to landlords and tenants while leading a motivated team.

Benefits

Car leasing and cycle-to-work scheme

Colleague discount scheme

Gym discounts

Life assurance

Workplace pension scheme

Qualifications

• 12 to 18 months experience in property management is essential.

Responsibilities

• Assist Manager to motivate and train the team.
• Manage a small portfolio of properties.
• Support Property Managers on maintenance and compliance.

Skills

Communication

Time Management

Relationship Building

Initiative

Job description

Senior Property Manager

Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team as a Senior Property Manager based in our Great Shelford office. This is the perfect role for a Property Manager or Lettings Negotiator seeking the next step in their career.

Our Senior Property Managers play a pivotal role in ensuring our landlord and tenant customers receive the high-quality experience they deserve. As a market-leading agent, we are looking for individuals with excellent communication and relationship skills and a passion for delivering quality customer service!

As a Senior Property Manager, we offer leadership development, excellent career progression opportunities, and qualifications in residential lettings.

Responsibilities of a Senior Property Manager

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team, and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the team's customer service Key Performance Indicators.
• Supporting and advising Property Managers on maintenance works, safety certification, and compliance.
• Using your lettings knowledge and experience to help colleagues with daily queries and more complex letting situations.
• Managing a small portfolio of properties, including coordinating repairs and maintenance, organizing safety inspections, managing remedial works, consulting with landlords following property visits, and assisting customers with tenancy queries.

Skills required for a Senior Property Manager

• 12 to 18 months experience in property management is essential
• Excellent communication skills—both written and verbal
• Ability to build and maintain relationships with customers and stakeholders
• Effective time management and expectation management
• A robust 'can-do' attitude
• Initiative-taking—ability to work independently and as part of a team

Benefits of working as a Senior Property Manager at Connells Group UK

• Aiva Digicare + workplace / Car leasing and cycle-to-work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme

Tucker Gardner, part of Connells Group, is an equal opportunities employer and encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't meet every requirement? Studies show women and people of colour are less likely to apply unless they meet all qualifications. At Connells Group, we are committed to diversity and inclusion. If you're excited about this role but your experience doesn't perfectly match every aspect of the job description, we encourage you to apply. You might be the right fit for this or other opportunities.