Senior Property Manager

TN United Kingdom; Norwich; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee a portfolio of student and holiday lettings. This role demands a professional who excels in tenant liaison, landlord support, and compliance with property legislation. You will ensure properties are maintained to high standards, manage rent payments, and coordinate repairs. With a focus on customer service and strong communication skills, you'll thrive in a supportive and collaborative environment that values professional development. Join a team committed to providing exceptional service and making a positive impact in the lettings market.

Benefits

Competitive salary based on experience

Supportive working environment

Opportunities for professional development

Qualifications

• Proven experience managing student lets, with strong understanding of market challenges.
• Excellent attention to detail and ability to manage a busy workload.

Responsibilities

• Manage a portfolio of student properties and holiday lets efficiently.
• Act as primary contact for tenants, resolving queries and maintaining relationships.

Skills

Student Lettings Expertise

Organisational Skills

Communication Skills

Knowledge of Legislation

Customer Service

Driving Licence

Job description

Contract Personnel are looking for a Property Manager to join a market-leading independent estate agency. This role is ideal for a professional who understands the demands of the student and holiday lettings markets and is committed to providing outstanding service to landlords and tenants alike.

How does the day-to-day look?

1. Portfolio Management: Manage a portfolio of student properties and holiday lets, ensuring all aspects of the lettings process are efficiently handled.
2. Tenant Liaison: Act as the primary point of contact for tenants, resolving queries and issues promptly while maintaining positive relationships.
3. Landlord Support: Provide exceptional service to landlords, advising on tenancy matters, property maintenance, and compliance.
4. Property Inspections: Conduct regular property inspections, ensuring properties are maintained to a high standard and addressing any concerns.
5. Compliance: Ensure all properties meet current legislation, including health and safety, HMO licensing, and deposit protection requirements.
6. Repairs & Maintenance: Coordinate and oversee property repairs, liaising with contractors to ensure timely completion of work.
7. Rent Management: Monitor rent payments and address arrears effectively.
8. Lettings Administration: Oversee tenancy agreements, renewals, and check-out processes.

You will have:

1. Student Lettings Expertise: Proven experience managing student lets, with a strong understanding of the unique challenges and opportunities in this market.
2. Organisational Skills: Ability to manage a busy and varied workload with excellent attention to detail.
3. Communication Skills: Strong written and verbal communication skills, with the ability to build rapport with tenants, landlords, and contractors.
4. Knowledge of Legislation: Up-to-date knowledge of property lettings legislation, particularly relating to HMO properties and student accommodation.
5. Customer Service: A customer-focused mindset with a commitment to delivering a high-quality service.
6. Driving Licence: A full UK driving licence and access to a vehicle.

Schedule:

Monday to Friday (additional weekend work on rotation)

What’s on offer?

1. Competitive salary based on experience.
2. Supportive and collaborative working environment.
3. Opportunities for professional development and career progression.

About Contract Personnel:

Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment.