Senior Property Manager

Coapt; Brighton; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Senior Property Manager, where your expertise in property management and customer service will shine. You'll be part of a dynamic team that values collaboration and individual contributions, ensuring landlords and tenants receive exceptional service. With a fantastic working environment and a range of perks, including annual team getaways and flexible working arrangements, this is an exciting opportunity to make a real impact in the property management sector. If you're passionate about fostering relationships and driving performance, this role is perfect for you.

Benefits

28 Days Holiday (including bank holidays)

3 Additional Paid Social Days

Perkbox Employee Benefits

Employee Assistance Programme

Business-Casual Dress Code

Friendly open-plan office environment

Regular events & socials

Annual Overseas Mystery Trip

Enhanced Maternity/Paternity Pay

Subsidised Healthcare

Qualifications

• Experienced in property management with a focus on customer care.
• Proactive and organized, capable of managing a varied workload.

Responsibilities

• Provide guidance and support to team members managing their portfolios.
• Ensure compliance with legislation and manage property records.

Skills

Property Management

Customer Service

Organizational Skills

Attention to Detail

Proactivity

Education

UK Driving Licence

Job description

We’ve broken the mould of your standard letting and estate agency, we focus on people; creating better relationships, less headaches, and happier lives. We are looking for a new Senior Property Manager to join our energetic, dynamic and friendly team. If you’re passionate about customer care and have excellent attention to detail, you’ll fit right in.

Here at Coapt, we acknowledge the members of our team are our biggest asset. We reward staff for their successes and appreciate everyone individually. We have a fantastic working environment; our office is like no other in Brighton. There are plenty of perks and team socials, and we even go on a one-night overseas trip once a year!

As a senior team member, you will support the team of property managers, each responsible for their own portfolio of properties. Your role is to provide guidance and support. You will foster a collaborative team environment, drive performance, and ensure that both landlords and tenants receive exceptional service.

You are:

• Experienced in property management
• Approachable, friendly and focused on providing excellent customer service
• Proactive and organised
• Efficient and capable of managing a varied workload
• In possession of a UK driving licence

You’ll be:

• Providing guidance and support to team members, ensuring efficient management of their portfolios
• Keeping accurate property records
• Ensuring our properties and landlords are compliant with legislation
• Coordinating repairs and property improvements
• Managing property compliance certificates
• Liaising with third party companies
• Conducting inspections and property visits
• Overseeing and preparing properties for the tenancy changeover
• Dealing with enquiries from landlords and tenants
• Building lasting relationships and attending client meetings

Benefits:

• 28 Days Holiday (including bank holidays) – plus an extra day per year of service (up to 5 extra days).
• 3 Additional Paid Social Days – enjoy our company events on us!
• Perkbox Employee Benefits – exclusive discounts, freebies & monthly reward points.
• Employee Assistance Programme – 24/7 confidential support, counselling & online GP.
• Business-Casual Dress Code – We’re not your stereotypical agent, so no need for suits and ties!
• Friendly open-plan modern office environment with music, free tea and coffee, beer fridge and regular visits from the office dog!
• Regular events & socials – From casual get-togethers to exciting company-wide events.
• Annual Overseas Mystery Trip – an exciting team getaway to a surprise destination!
• Enhanced Maternity/Paternity Pay available after reaching a key service milestone.
• Subsidised Healthcare available after reaching a key service milestone.
• Company Pension – Secure your future with our company pension plan.

Job Type: Full-time, Permanent

Hours:

Flexible hours and working arrangements considered – let us know what you’re looking for!

Standard hours:
Mon-Fri 9am – 5.30pm and 1 in 4 Saturdays 10:00am – 4:00pm