Senior Property Manager

Johns&Co; London; On-site; GBP 35,000 - 42,000; Full time

Job summary

An innovative London estate agency is seeking a Senior Property Manager to join their dynamic team. This role offers the chance to manage a diverse portfolio of residential properties while delivering exceptional customer service. You'll play a crucial role in mentoring staff and leveraging your expertise to resolve complex property management issues. The company values professional growth and offers comprehensive benefits, including enhanced holiday allowances and performance-based incentives. If you're passionate about property management and looking for a supportive environment, this opportunity is perfect for you.

Benefits

Enhanced holiday allowance

Comprehensive benefits

Performance-based incentives

Wellbeing support

Employee referral scheme

Career development opportunities

Qualifications

• Extensive experience in residential property management with a proven success record.
• Ability to develop and mentor staff effectively.

Responsibilities

• Build and maintain strong relationships with landlords and tenants.
• Manage a portfolio of approximately 175 residential properties.
• Train and mentor staff, sharing your expertise.

Skills

Residential Property Management

Staff Development and Mentoring

ARLA Qualification

Customer Service

Organizational Skills

Job description

Join to apply for the Senior Property Manager role at Johns&Co

Salary Range

Job Title: Senior Property Manager

Salary: Basic salary £35,000, plus a quarterly paid commission incentive.

OTE: £36,750 - £42,000

Location: Vox Studios, 1-45 Durham Street, SE11 5JH

The Role

At Johns&Co, we understand that our support teams are the backbone of our success. We are committed to providing opportunities and resources for you to excel. Join a high-performing team dedicated to delivering outstanding customer service and building strong relationships with clients. Your work will be recognized, your contributions valued, and your professional growth supported.

Your Responsibilities as a Senior Property Manager

• Build and maintain strong relationships with landlords and tenants by providing outstanding customer service.
• Proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes.
• Leverage your technical knowledge of property management to resolve complex issues.
• Play a key role in training and mentoring staff, sharing your expertise with the team.

Your Skills and Experience

• Extensive experience in residential Property Management with a proven success record.
• Ability to develop and mentor staff effectively.
• ARLA qualification and in-depth knowledge of market trends and regulations.
• Highly organized and composed.
• Exceptional customer service skills, demonstrated in previous roles.

Why Join Us?

• Enhanced holiday allowance, including birthday leave.
• Comprehensive benefits, including enhanced maternity/paternity leave and death in service benefits.
• Performance-based incentives, including international trips.
• Wellbeing support through therapy sessions with trained therapists via PLUMM.
• Employee referral scheme.
• Opportunities for professional development and career growth.

About Us

At Johns&Co, we’re a fast-growing, innovative London estate agency committed to knowing the London property market inside out and providing the best service. We focus on growth and offer endless opportunities for advancement. Join us on our journey.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Management

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