Senior Project Manager | Client Services | London (Hybrid)

Circle Research; London; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Circle Research is seeking a Senior Project Manager to join their Client Services team in London. This hybrid role involves managing complex, high-quality online market research projects, leading teams, and engaging with clients to ensure successful delivery. Candidates should demonstrate strong project management skills and a background in quantitative research, with opportunities for career progression within the company.

Benefits

Bonus scheme

Unlimited annual leave

Hybrid & Flexible working practices

Health & wellbeing package

Financial health benefits

Volunteer days

Team & Company Socials

Qualifications

• Significant experience in project managing online quantitative market research.
• Proven track record of growing client accounts.
• Experience in managing and supervising staff members.

Responsibilities

• Lead project management of client projects and deliver high-quality research.
• Manage staff members, providing guidance and training.
• Monitor project timelines and budgets.

Skills

Project Management

Quantitative Research Methodologies

Team Leadership

Client Management

Adaptability

Job description

Senior Project Manager | Client Services | London (Hybrid)

Senior Project Manager | Client Services | London (Hybrid)

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Job Openings

Senior Project Manager | Client Services | London (Hybrid)

Client Services - London, London, City of (Hybrid)

Department

Client Services

Employment Type

Full-Time

Minimum Experience

Manager/Supervisor

Compensation

£36,000 - £44,000

Savanta is a data, market research and advisory company with teams in the UK, Americas, and APAC. Working with high-profile organisations and some of the world’s best-known brands, we Inform & Inspire our clients to Make Better Decisions through powerful data, empowering technology and high-impact consulting. Our innovative and tech-driven approach enables us to stay ahead in a rapidly evolving market.

Our market-leading products and specialist teams in sector, methodology, and audience (e.g., students, and high net worth individuals), help clients ranging from global giants to locally loved brands, government bodies, and non-profits.

This role is predominantly focused on online quantitative data collection and fieldwork.

About The Role

As a Senior Project Manager in Client Services, you will play a hands-on role in delivering complex, high-quality research projects. You will apply your knowledge, expertise, and analytical skills to support clients in better decision-making. You will also be responsible for managing and supervising staff members to motivate and aid their development.

Working with Associate Directors and Directors to provide support to the team and have increased autonomy on accounts and client work. A Senior Project Manager is the project lead on larger projects, leading the day-to-day activities with limited oversight and becoming the 'go-to' person for the client on the account.

You'll take full ownership of complex projects, with accountability for end-to-end delivery of high-quality research data collection.

More Specifically, The Role Will Involve

• Taking the lead on the project management of client projects
• Having a consultative approach with clients and internal research teams during project setup, providing guidance
• Supporting team members in the successful delivery of projects and smooth running of client accounts
• Manage staff members, providing strategic guidance, performance feedback, and training as needed
• Working with the internal programming team in utilising bespoke technology to script surveys and visualise data outputs
• Managing end-to-end delivery of multiple concurrent high quality online market research projects
• Monitors project timelines, budgets and costs, and able to raise alerts if there are issues with costs / timings
• Attending and contributing to client meetings as and when required
• Mentoring new joiners and contributing to training & skill-sharing sessions
  
  

About You

The role is suited to someone with existing agency expertise in market research operations looking to expand their skill set and advance their career.

The Successful Applicant Will Demonstrate

• Significant experience in project managing online quantitative market research
• Proven track record of growing client accounts
• Self-starter mentality
• Good knowledge of quantitative research methodologies
• Experience in managing and supervising staff members. Proven ability to lead, motivate, and develop line reports
• Confidence in speaking to people at all levels (internal/external, junior/senior)
• Adaptability with high attention to detail
• Experience of industry wide platforms and has been actively involved in development and improvement of the systems
  
  

We are looking for someone who wants to become an active member of the team and engage in presentations/ discussions. Willing to share tried and tested approaches with wider team to encourage brainstorming and idea sharing.

Career progression is possible for all staff that show a passion and drive for continued successful project delivery. The role offers opportunities to work alongside senior members of the team, contribute to internal training and skill-sharing sessions, and gain wider business exposure.

Please Click Here To View The Full Job Description

And in return, Savanta offers:

• Salary range: £36,000 - £44,000
• Bonus scheme
• Unlimited annual leave
• Hybrid & Flexible working practices
• Health & wellbeing package (Private medical insurance or a flexible, tailored suite of well-being benefits)
• Financial health (pension, life assurance, medical cash back plans, etc.)
• Volunteer days
• Team & Company Socials
• Committees for Health & Well Being, Charities & Volunteering and DE&I
  
  

Why Join Us

With teams in the UK, US, Canada, and India, over 600 staff globally, Savanta offers the benefits of scale, whilst our specialist teams make life at Savanta feel more like working at a boutique agency.

Our client portfolio includes some of the world’s best-known brands, including Sainsbury's, Heathrow, Samsung, Toyota, NatWest Group, Sky, The British Red Cross, Citizens Advice, Gousto, The Samaritans and Sport England

Part of the vibrant Next 15 Communications Group, we have an entrepreneurial company culture that actively recognises and values its people and offers unrivalled scope for career development.

Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.

All candidates will be considered equally, however, unfortunately we are unable to offer sponsorship.

As we are looking for details specific to you, we would ask that you don’t just use Generative Al tools to write your cover letter or any questions in the application process. We may use Al Decoders as part of the review process and if your answers match to a high extent that will be factored into the review.

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Country

United Kingdom

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Who referred you for this position?

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If your Right to Work in the UK is time limited or dependent on another visa, please include details about expiry date and any potential visa sponsorship requirements.

Please describe a time when you successfully managed a complex online quantitative market research project from start to finish? Detail why it was complex and any challenges you faced.

Please detail the size of team you have previously managed.

Thank You

Your application was submitted successfully

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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