Account Manager Sales · London · Hybrid Remote

Yoobic, Ltd. (Italy); London; Remote; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive growth in Southern European accounts. This role involves managing a dedicated portfolio, focusing on client retention, upselling, and cross-selling innovative solutions. You will work closely with customer success teams, analyze data to deliver value, and foster strong relationships with key stakeholders. With a vibrant team culture, this position offers a chance to thrive in a supportive environment while making a significant impact on client satisfaction and revenue growth. If you are passionate about client success and eager to contribute to a forward-thinking company, this opportunity is perfect for you.

Benefits

33 days annual leave

Pension scheme

Medical coverage

Dental and vision coverage

Mental health coverage

Team events

Gym discounts

Regular training and coaching

Qualifications

• 2-4 years in a client-facing Account Manager or Customer Success role.
• Experience in achieving quarterly sales targets and driving client value.

Responsibilities

• Manage client portfolio growth, upselling and cross-selling YOOBIC products.
• Develop understanding of clients' business challenges and provide solutions.

Skills

Client Relationship Management

Sales Experience

Interpersonal Skills

Data Analysis

Communication Skills

Multi-tasking

Education

Bachelor's Degree

Job description

What we need…

We're looking for a strong Account Manager to join our dynamic team in France.

You will be responsible for the development and growth of a dedicated portfolio of Southern European accounts. Key priorities include retention, alignment, and expansion of YOOBIC solutions across the client base.

Specifically, you will be responsible for renewing, upselling and cross-selling your client portfolio. You’ll be client-obsessed, enjoy analysing data (and using it to bring added value for clients), able to oversee and own a portfolio with accountability, work closely with our customer success team and of course, thrive on driving revenue.

What you'll do…

• Manage the growth of a client portfolio including upselling and cross-selling YOOBIC products
• Act as primary account owner and develop a comprehensive understanding of each client’s business challenges, evaluate client’s growth needs and offer appropriate strategies and solutions
• Drive account growth, ensure renewal and deliver satisfaction to customers
• Draft, negotiate and close business proposals
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Own and lead business reviews with your clients
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Manage pipeline and prepare reports on account status, assess account health

What you have...

• 2-4 years of experience in a similar client-facing Account Manager / Customer Success / Client Relationship quota carrying role
• Sales experience of achieving quarterly sales targets
• A focus on driving value to the client and experience of working on ROI methodology
• Love being in front of clients and people-oriented by nature
• Resourceful nature with excellent interpersonal and communication skills
• Strong ability to adapt, bring new ideas to the table and execute on ideas brought forward
• A positive can-do attitude and ability to motivate others
• Strong multi-tasker and able to manage a high volume of tasks

What we offer...

• 33 days annual leave (including bank holidays)
• Scottish Widow Pension scheme
• Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
• Simplyhealth cash plan (includes dental and vision coverage)
• Healthy Mind EAP
• Short Term and Long Term disability coverage
• Life Assurance
• Critical Illness coverage
• Enhanced parental leave
• Team events including weekly breakfast, gourmet lunches and lots of social events
• Weekly free online HIIT sessions + gym discounts
• Regular training and coaching to make you even better in your role

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.