Senior Project Engineer, Modern Desktop & Infrastructure

Zenzero Solutions Ltd; Greater London; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Private health insurance

Generous holiday allowance + a day off

Flexible working patterns

Enhanced pension contributions

Regular social events

Job summary

Zenzero is seeking a Project Engineer to deliver Modern Desktop and Infrastructure projects in a fast-growing UK MSP. You will focus on Modern Workplace migrations and infrastructure upgrades, working hands-on with Azure, Microsoft 365, and on‑premises systems while coordinating with project teams.

Reporting to the Head of Modern Desktop & Infrastructure, you will act as a specialist escalation point for complex service desk tickets, document changes clearly, and help ensure projects are

Qualifications

• In-depth understanding of Entra, Azure, Microsoft 365 and on‑premise infrastructure.
• Experience using ITSM tools such as ConnectWise Manage, ServiceNow, Remedy or Autotask.
• Passion for IT and willingness to explore new technologies and methodologies.
• Security‑first mindset with strong attention to detail.

Responsibilities

• Lead delivery of complex technical projects across Modern Desktop and Infrastructure.
• Deliver Modern Workplace migrations and infrastructure upgrades.
• Collaborate with Project Management to ensure timely, on‑budget delivery.
• Provide exceptional service alongside Account Management to clients.

Skills

Entra/Azure/M365 knowledge

On‑premise infrastructure

ITSM tools experience

Problem solving

Clear communication

Time management

Tools

ConnectWise Manage

ServiceNow

Remedy

Autotask

Job description

Zenzero is seeking a Project Engineer to deliver Modern Desktop and Infrastructure projects in a fast-growing UK MSP. You will focus on Modern Workplace migrations and infrastructure upgrades, working hands-on with Azure, Microsoft 365, and on‑premises systems while coordinating with project teams.

Reporting to the Head of Modern Desktop & Infrastructure, you will act as a specialist escalation point for complex service desk tickets, document changes clearly, and help ensure projects are