Project Engineer – Modern Desktop & Cloud Infra

Zenzero Solutions Ltd; Stonehouse, Knowsley, Newport; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private health insurance

Birthday day off

Flexible working patterns

Enhanced pension contributions

Regular social events across all our ?

Job summary

Zenzero Solutions Ltd is a fast-growing UK technology company delivering modern desktop, security, cloud and AI solutions. The Project Engineer will lead technical projects, focusing on Modern Desktop migrations and infrastructure upgrades, and will work closely with management, service teams and clients to ensure successful outcomes.

Reporting to senior colleagues, you will understand client requirements, implement IT solutions, and document changes.

Qualifications

• In-depth knowledge of Entra, Azure and Microsoft 365, plus on-premise infrastructure.
• Experience with ITSM tools such as ConnectWise Manage, ServiceNow, Remedy or Autotask.
• Strong interest in new technologies to improve business efficiency.
• Security-minded with strong attention to detail.
• Excellent communication to explain technical concepts to non-technical audiences.

Responsibilities

• Lead delivery of technical projects including server and domain configurations, M365 migrations and Azure migrations.
• Deliver Modern Workplace migrations and infrastructure upgrades.
• Collaborate with Project Management to ensure on-time, on-budget delivery.
• Work with Account Management to maintain excellent client service.
• Implement IT solutions and resolve end-user issues across infrastructures.
• Document and communicate client system changes clearly through the appropriate systems.
• Escalate complex technical issues and act as a specialist escalation point for service tickets.

Skills

Entra

Azure

Microsoft 365

IT infrastructure

Communication

Teamwork

Tools

ConnectWise Manage

ServiceNow

Remedy

Autotask

Job description

Zenzero Solutions Ltd is a fast-growing UK technology company delivering modern desktop, security, cloud and AI solutions. The Project Engineer will lead technical projects, focusing on Modern Desktop migrations and infrastructure upgrades, and will work closely with management, service teams and clients to ensure successful outcomes.

Reporting to senior colleagues, you will understand client requirements, implement IT solutions, and document changes.