Senior Program Leader, Delivery Solutions

Hearst Magazines; Brighton; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Life assurance

Wellbeing allowance

Charity and study days

Enhanced parental pay

Job summary

iCrossing, based in Brighton, seeks a seasoned leader to drive delivery across multi-project programs and client accounts. You will collaborate with Digital, Creative and Technology teams to ensure strategic value and measurable outcomes.

The role emphasizes client partnerships, risk management and operational excellence, with a focus on embedding iCrossing values in every interaction and driving continuous improvement.

Qualifications

• Proven experience leading multi-project programs.
• Strong ability to align delivery with client objectives and value.
• Ability to manage dependencies, risks and mitigation plans.

Responsibilities

• Program Leadership: Lead the delivery of multi-project programs, ensuring alignment with client business objectives and driving strategic value.
• Client Partnerships: Build and maintain strong relationships with clients, acting as a trusted advisor to senior stakeholders.
• Strategic Oversight: Manage program interdependencies, identify risks, and proactively develop mitigation plans to ensure program success.
• Cross-Functional Collaboration: Coordinate across Digital, Creative, and Technology teams to integrate innovative solutions that meet client goals.
• KPI Management: Monitor and report on program performance against established KPIs, ensuring measurable outcomes are achieved.
• Operational Excellence: Drive efficiencies within program execution, optimizing resources and maintaining high-quality delivery standards.
• Innovation: Foster a culture of curiosity and exploration, identifying new opportunities for client growth and partnership expansion.
• Ambassadorship: Represent iCrossing’s values and foundational principles in all client and internal interactions.
• Ad Hoc Responsibilities: Perform additional duties as required to support the success of the Delivery Solutions Framework Team.

Skills

Digital services

Creative services

Technology services

Leadership

Strategic thinking

Communication

Stakeholder management

Risk management

Program management

Education

Bachelor's degree in a relevant field

Job description

iCrossing, based in Brighton, seeks a seasoned leader to drive delivery across multi-project programs and client accounts. You will collaborate with Digital, Creative and Technology teams to ensure strategic value and measurable outcomes.

The role emphasizes client partnerships, risk management and operational excellence, with a focus on embedding iCrossing values in every interaction and driving continuous improvement.