Senior Product Manager, Global Solutions and Risk Compliance

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to lead the strategic vision for compliance solutions. This role involves collaborating with diverse teams to develop product strategies that meet complex business needs. The successful candidate will leverage their extensive experience in product management to influence senior leadership and drive initiatives across various programs. Join a dynamic team dedicated to ensuring compliance and protecting customers while fostering an inclusive culture that values diverse perspectives. This is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• 5+ years of experience in product or program management.
• Proven ability to drive roadmap strategy and deliver products.

Responsibilities

• Develop product strategy and acceptance criteria with cross-functional teams.
• Analyze program metrics to discover trends and allocate resources.

Skills

Product Management

Strategic Vision

Data-Driven Decision Making

Cross-Functional Collaboration

Stakeholder Management

Education

Bachelor's degree

Master's degree

Job description

Senior Product Manager, Global Solutions and Risk Compliance

Global Solutions and Risk Compliance (GSRC) is looking for a Product Manager for driving its strategic vision to effectively scale its classification processes. In this role, we are looking for a senior leader to conceptualize and drive initiatives across programs spanning several verticals and geos. This role is inherently cross-functional – the incumbent will work with Operations, Tech and Product teams across multiple VP organizations in an agile environment. The role holder would partner with senior stakeholders across GSRC Product and Operations Teams, Operations Risk Compliance (ORC) Program Teams, ORC Tech teams and Platform tech to build Amazon-scale compliance solutions.

A successful candidate will have experience driving strategic vision, presenting to executive leadership, influencing direction across a broad suite of technical products while staying connected to the details and prioritizing the most impactful work. They will earn the confidence of cross-functional stakeholders, be data-driven, and have an eye for identifying opportunities in a complex environment. They will be willing to experiment, fail fast, learn and iterate to improve. They will recognize and account for the implications of their decisions to frontline operations and business risk.

Key job responsibilities

1. This leader in GSRC will work with Tech, Product Managers, and BIEs to develop the product strategy and acceptance criteria.
2. Work with the team to define vision based on various needs and deliver a PRFAQ/strategy/3-year vision document to solve the needs. Stay in tune with the ground truth through monthly sprint planning across tech and ops teams.
3. Work with all ORC verticals to build a deep knowledge of program-specific compliance needs and corresponding business requirements and acceptance criteria.
4. Collaborate with Operations, Program, Product and Tech teams to design scalable solutions to meet the business requirements, operational constraints and technical possibilities.
5. Providing project progress to stakeholders, and pushing for appropriate levels of quality to maintain the overall integrity of the project.
6. Own XBR metrics and reviews. Analyze program and project metrics to discover trends and future resource allocation.

About the team

The ORC organization keeps our customers and partners safe, protects associates, and ensures legal and regulatory compliance for Amazon. GSRC is the operational arm of ORC. GSRC partners with worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across several locations such as India, China, Poland, Romania, Netherlands, Jordan, Costa Rica and supports compliance-related needs for worldwide Amazon marketplaces.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• 5+ years of product or program management, product marketing, business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience with end-to-end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner

PREFERRED QUALIFICATIONS

• Master's degree or equivalent
• Experience in influencing senior leadership through data-driven insights
• Experience working across functional teams and senior stakeholders
• Knowledge of key customer experience metrics and methodology (e.g., NPS)

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.