Senior Process Excellence & Automation Lead

Ascent Flight Training Limited; West of England; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Ascent Flight Training (Management) Ltd is seeking a Process Excellence Leader to establish and lead business process management across UKMFTS, embedding process excellence as a core capability. You will own the enterprise process architecture, ensuring processes are controlled, accessible and aligned with the QMS.

The role focuses on standardisation, maturity improvement across sites, and driving safety, quality, compliance and operational performance through clearer processes and continuous

Qualifications

• Proven experience in process analysis, improvement and standardisation within a complex or regulated operational environment.
• Practical knowledge of process modelling and architecture methods, including UPN, BPMN and SIPOC.
• Experience producing controlled processes, procedures, SOPs and work instructions, supported by effective document control.
• Strong workshop facilitation, stakeholder management and communication skills, with the ability to translate complex requirements into clear processes.
• Working knowledge of Lean, continuous improvement, structured problem-solving and root-cause analysis.
• Understanding of ISO 9001:2015, risk-based process design, audit readiness and corrective action.

Responsibilities

• Engaging with process owners, SMEs and operational teams to understand current ways of working and identify opportunities for improvement.
• Facilitating workshops to map, analyse and standardise processes, including design of improved future-state ways of working.
• Reviewing process performance, maturity, risks and controls to prioritise improvement activity and support informed decision-making.
• Governing the development, approval and publication of controlled processes within Liberty Spark and the wider QMS.
• Coaching process owners and champions, reporting progress and benefits, and working across Quality, CI, Risk, Operations and Digital to embed sustainable change.

Job description

Ascent Flight Training (Management) Ltd is seeking a Process Excellence Leader to establish and lead business process management across UKMFTS, embedding process excellence as a core capability. You will own the enterprise process architecture, ensuring processes are controlled, accessible and aligned with the QMS.

The role focuses on standardisation, maturity improvement across sites, and driving safety, quality, compliance and operational performance through clearer processes and continuous