Senior Process Design Consultant Lending Ops Transformation

Bank of America; Belfast City District; Sur place; GBP 85 000 - 114 000; Plein temps

Résumé du poste

Bank of America is seeking a Process Design Consultant II to develop, improve, and execute processes across lines of business. The role focuses on long-term strategic goals, ensuring integration with best practices and driving productivity, quality, and risk reduction.

The candidate will work with senior leaders to implement complex process improvements, supported by robust change management and enterprise design artifacts, in a dynamic, collaboration-driven environment.

Qualifications

• Direct Consumer Lending front line unit or control function experience is required.
• Strong Process Design and Project Management background.
• Demonstrated success working in matrix organization.
• Proficient in problem analysis and solution design.
• Strong analytical and problem solving skills.
• Executive presence and ability to lead meetings with executives.

Responsabilités

• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability.
• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities.
• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions.
• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits.
• Leads the development of enterprise change management deliverables for material projects including SIPOC, RACI maps, risk assessments, and control plans.

Connaissances

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Conflict Management

Decision Making

Process Effectiveness

Scenario Planning and Analysis

Description du poste

Bank of America is seeking a Process Design Consultant II to develop, improve, and execute processes across lines of business. The role focuses on long-term strategic goals, ensuring integration with best practices and driving productivity, quality, and risk reduction.

The candidate will work with senior leaders to implement complex process improvements, supported by robust change management and enterprise design artifacts, in a dynamic, collaboration-driven environment.