Senior Platform Reliability Engineer - Cloud & IaC

Ricoh; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Ricoh is hiring a Senior Platform Reliability Engineer in London to own the reliability, resilience and operational integrity of our hybrid and cloud platforms. You will drive automation, IaC, observability and incident response to meet availability and security standards.

You will apply Terraform, ARM/Bicep, Ansible and CI/CD pipelines, partner with SRE and support ITSM integration, delivering KPI dashboards and cost-aware cloud solutions. Nurture a blameless culture and continuous improvement.

Qualifications

• Experience in Azure cloud services (IaaS, PaaS) and on-prem data centre operations.
• Hands-on infrastructure-as-code using Terraform or ARM/Bicep.
• Experience with configuration management (Ansible, PowerShell DSC).
• CI/CD pipeline experience (Azure DevOps, GitHub Actions).
• Experience with monitoring/observability tools and dashboarding.
• Familiarity with ISO27001 or similar regulated environments; ITSM integration (ServiceNow) and ITIL processes.

Responsibilities

• Deliver reliability, resilience, and operational integrity of hybrid and cloud platforms.
• Drive infrastructure-as-code and automation across Azure and co-lo environments.
• Evolve image bakery pipelines and embed observability with metrics, logs and traces.
• Oversee patching, vulnerability remediation, and configuration compliance.
• Introduce KPIs and dashboards for reliability and incident trends.

Skills

Azure IaaS

Azure PaaS

Networking

Identity

Storage

Terraform

ARM/Bicep

Ansible

PowerShell DSC

Azure DevOps

GitHub Actions

Monitoring/Observability

Alert design

Dashboarding

ServiceNow

Tools

ServiceNow

Job description

Ricoh is hiring a Senior Platform Reliability Engineer in London to own the reliability, resilience and operational integrity of our hybrid and cloud platforms. You will drive automation, IaC, observability and incident response to meet availability and security standards.

You will apply Terraform, ARM/Bicep, Ansible and CI/CD pipelines, partner with SRE and support ITSM integration, delivering KPI dashboards and cost-aware cloud solutions. Nurture a blameless culture and continuous improvement.