Senior Personal Tax Tech Strategy Lead

Manchester Digital; Manchester; On-site; GBP 110,000 - 160,000; Full time

Job summary

HMRC seeks a Personal Tax Service Owner to lead the technology strategy and end-to-end performance of critical Personal Tax services. The role oversees a portfolio across multiple products, platforms and channels, shaping roadmaps that balance resilience, security and modernisation with transformational change.

As a senior leader within CDPO, you will manage Service Owners and Product Managers, drive procurement/reprocurement and intelligent-client partnerships with strategic suppliers,

Qualifications

• Experience operating at a strategic level within a large, complex tech environment.
• Proven ability to safeguard and lead critical live services while delivering major change.
• Experience in major technology procurement and complex supplier ecosystems.
• Strong product/service leadership across multiple products and platforms.
• Ability to balance immediate needs with long-term modernisation and architectural integrity.
• Proven ability to build influential relationships with senior leaders across boundaries.

Responsibilities

• Interpret and influence Personal Tax business strategy into a clear technology strategy.
• Own the strategic technology roadmap and end-to-end lifecycle of the Personal Tax portfolio.
• Collaborate with senior leaders to align portfolio with architectural direction and operating model.
• Lead procurement/reprocurement and modernisation, maintaining intelligent-client capability.
• Mobilise Service Owners and Product Managers across a portfolio of IT products and services.
• Drive evidence-based prioritisation balancing customer outcomes, business value and resilience.
• Shape future technology landscape with architecture, data, security and delivery leadership.
• Manage relationships with a complex supplier ecosystem and strategic partnerships.

Skills

Strategic tech leadership

Intelligent client relationships

Procurement & supplier management

Portfolio management

Stakeholder engagement

Cross-organisational collaboration

Delivery leadership

Architecture awareness

Team leadership

Job description

HMRC seeks a Personal Tax Service Owner to lead the technology strategy and end-to-end performance of critical Personal Tax services. The role oversees a portfolio across multiple products, platforms and channels, shaping roadmaps that balance resilience, security and modernisation with transformational change.

As a senior leader within CDPO, you will manage Service Owners and Product Managers, drive procurement/reprocurement and intelligent-client partnerships with strategic suppliers,