Personal Tax Tech Strategy Lead

Civil Service World; Greater London; On-site; GBP 120,000 - 160,000; Full time

Job summary

Government Digital and Data seeks a Senior Service Owner/Product leader to guide the Personal Tax technology strategy and portfolio. You will translate policy and customer needs into a coherent technology roadmap, balancing resilience with modernisation while shaping supplier relationships and investments.

You will lead Service Owners and Product Managers across a range of IT products, ensuring delivery excellence and value for HMRC and taxpayers, in a complex government ecosystem.

Qualifications

• Substantial experience operating at a strategic level within a large, complex technology environment.
• Experience leading critical live technology services while delivering major change and modernisation.
• Experience of major technology procurement and complex supplier ecosystems.

Responsibilities

• Interpret Personal Tax business strategy into a clear technology strategy and roadmap.
• Own the strategic technology roadmap and end-to-end lifecycle across the portfolio.
• Lead the procurement/reprocurement and modernisation of Personal Tax technology provision.
• Drive investment decisions balancing customer outcomes, business value and resilience.
• Build and maintain senior relationships across government, industry and suppliers.

Skills

Strategic leadership

Portfolio management

Supplier engagement

Technology strategy

Stakeholder management

Job description

Government Digital and Data seeks a Senior Service Owner/Product leader to guide the Personal Tax technology strategy and portfolio. You will translate policy and customer needs into a coherent technology roadmap, balancing resilience with modernisation while shaping supplier relationships and investments.

You will lead Service Owners and Product Managers across a range of IT products, ensuring delivery excellence and value for HMRC and taxpayers, in a complex government ecosystem.