Senior IT Service Owner, Personal Tax Tech Strategy

HM Revenue & Customs; West of England; On-site; GBP 77,000 - 95,000; Full time

Job summary

HM Revenue & Customs seeks a Senior Technology Leader for the Personal Tax portfolio. You will own the technology strategy, roadmap and end-to-end performance of key Personal Tax services, collaborating with senior leaders to translate priorities into a coherent technology plan.

This role drives procurement, reprocurement and modernisation while ensuring intelligent-client capability and strong supplier engagement across a large, complex estate. Based in Leeds with broad strategic impact.

Qualifications

• Leadership of large, complex technology environments.
• Ability to translate policy into technology strategy.
• Experience with procurement, reprocurement and supplier engagement.
• Experience across multi-product platforms and roadmaps.
• Strong collaboration with senior business and technology leaders.

Responsibilities

• Interpret and influence Personal Tax business strategy to drive tech outcomes.
• Own strategic tech roadmap and end-to-end lifecycle of Personal Tax portfolio.
• Collaborate with senior leaders to align portfolio with strategy and architecture.
• Lead procurement and modernisation ensuring intelligent-client capability.
• Manage a portfolio of IT products, roadmaps, budgets and delivery performance.
• Make evidence-based prioritisation balancing customer outcomes and technical sustainability.
• Shape future technology landscape with cross-functional leadership.
• Lead relationships with complex supplier ecosystems and strategic partnerships.
• Engage government and industry to bring external insight and practice into strategy.

Skills

Strategic leadership

Intelligent client

Supplier management

Portfolio governance

Stakeholder engagement

Delivery leadership

Job description

HM Revenue & Customs seeks a Senior Technology Leader for the Personal Tax portfolio. You will own the technology strategy, roadmap and end-to-end performance of key Personal Tax services, collaborating with senior leaders to translate priorities into a coherent technology plan.

This role drives procurement, reprocurement and modernisation while ensuring intelligent-client capability and strong supplier engagement across a large, complex estate. Based in Leeds with broad strategic impact.