Senior Pensions Administrator – Hybrid, Mentoring & Complex DB/DC

WTW group; Redhill; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life insurance

Hybrid working

Employee assistance programme

Volunteer day

Electrical vehicle car scheme

Share scheme

Cycle-to-work programme

Dental & optical cover

Job summary

WT W group is seeking a Senior Pensions Administrator in Redhill, operating in a hybrid model. You will manage complex pension calculations across DB and DC schemes, mentor juniors, and support client-facing activities with high-quality correspondence and precise administration.

The role emphasizes coaching, robust understanding of pension legislation, and maintaining accuracy while handling high volumes of work in a hybrid, multi-site team.

Qualifications

• Experience in occupational pension administration including retirements, transfers and deaths.
• Knowledge of pensions legislation and regulations and applying them in an administration team.
• DB manual calculations for administration processes and accurate data handling.

Responsibilities

• Process and manage complex pension calculations and queries across DB/DC schemes with accuracy.
• Review and guide junior colleagues' work to ensure right-first-time output against SLAs.
• Act as escalation point for technical issues, non-standard cases, and member complaints; support workload and client responsibilities.

Skills

Pensions administration

DB experience

Pensions legislation

Attention to detail

Coaching

Multitasking

Tools

Excel

Word

Job description

WT W group is seeking a Senior Pensions Administrator in Redhill, operating in a hybrid model. You will manage complex pension calculations across DB and DC schemes, mentor juniors, and support client-facing activities with high-quality correspondence and precise administration.

The role emphasizes coaching, robust understanding of pension legislation, and maintaining accuracy while handling high volumes of work in a hybrid, multi-site team.