Senior Pay and Data Co-Ordinator

Provide CIC; England; On-site; GBP 28,000 - 31,000; Full time

Job summary

Provide CIC is seeking a payroll/data lead within the Workforce Solutions team to ensure accurate pay for sessional workers and high-quality workforce data. You will manage payroll files, rostering data and respond to shifts and pay queries, while supporting recruitment and compliance processes.

The role requires attention to detail, strong organisational skills and a customer-focused approach in a fast-paced environment. NHS pension eligibility is noted, with pro rata for part-time arrangements.

Qualifications

• NVQ Level 3 or equivalent experience.
• At least 1 year payroll experience.
• Experience using an integrated HR/payroll system.
• Knowledge of PAYE, NI and employment benefits.
• At least 2 years customer service experience.
• Experience in health and social care and temporary staffing.
• Excellent attention to detail.
• Disclosure and Barring Service (DBS) check required.

Responsibilities

• Lead the Pay and Data function for the Workforce Solutions team.
• Prepare pay files for external payroll providers and ensure accuracy.
• Maintain rostering system and generate data on temporary staffing usage.
• Handle shifts, pay queries and provide training and information on processes.

Skills

Attention to detail

Customer service

Payroll knowledge

Education

NVQ Level 3 or equivalent

Tools

Integrated HR/payroll system

Job description

This is an exciting opportunity to play a key role within the Workforce Solutions Team, leading the pay and data function that supports temporary staffing across Provide Community. Working at the heart of the service, you will ensure sessional workers are paid accurately and on time, while maintaining high-quality workforce data and providing expert support on pay, shifts, and related queries.

You will also contribute to the recruitment, compliance, and coordination of sessional workers, helping to ensure a seamless experience for both workers and managers. This varied role is ideal for someone with excellent attention to detail, strong organisational skills, and a passion for delivering outstanding customer service in a fast-paced environment.

Main duties of the job

Duties of this role include:

• To undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
• To be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay, and general enquiries.
• To provide training, advice and information regarding processes.
• To ensure databases contain accurate information and are maintained appropriately.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming LivesValues: Care, Innovation and CompassionMission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

We welcome applicants from underrepresented groups.

Eligible for NHS Pension

Job responsibilities

The successful candidate will lead on the Pay and Data function within the Workforce Solutions team. This will include taking the lead on preparing pay files for external payroll service providers, maintaining an accurate rostering system and producing data on usage of temporary staffing in Provide. The job description is attached for a full list of responsibilities for this role.

Qualifications

• NVQ Level 3 or equivalent experience acquired through work

Experience

• At least 1 year recent payroll experience
• Experience of using an integrated computerised HR and payroll system
• Current working knowledge of PAYE, NI and statutory benefits, including terms and conditions of employment
• At least 2 years recent customer service experience
• Experience in the health and social care industry
• Experience in a temporary staffing function

Skills

• Excellent attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,392 to £31,157 a yearper annum (pro rata for part time)