Senior Pay and Data Co-Ordinator

Provide CIC; Chelmsford; On-site; GBP 28,000 - 31,000; Full time

Job summary

Provide CIC in Chelmsford is seeking a Payroll and Data Administrator to join the Workforce Solutions team. You will lead pay files for external payroll providers, maintain an accurate rostering system, and generate data on temporary staffing usage.

The role also supports recruitment, compliance and coordination of sessional workers, demanding exceptional attention to detail, strong organisation and a commitment to responsive service in a fast-paced NHS setting.

Qualifications

• NVQ Level 3 or equivalent experience.
• At least 1 year recent payroll experience.
• Experience of using an integrated computerised HR and payroll system.
• Current working knowledge of PAYE, NI and statutory benefits, including terms and conditions of employment.
• At least 2 years recent customer service experience.
• Experience in the health and social care industry.
• Experience in a temporary staffing function.
• Excellent attention to detail.

Responsibilities

• To undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
• To be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay, and general enquiries.
• To provide training, advice and information regarding processes.
• To ensure databases contain accurate information and are maintained appropriately.

Skills

Attention to detail

Education

NVQ Level 3 or equivalent

Job description

Main area Administration Grade Band 4 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Minimum 32 hours considered) Job ref 828-PROVIDE3920

Employer Provide CIC Employer type NHS Site Kestrel House Town Chelmsford Salary £28,392 - £31,157 per annum (pro rata for part time) Salary period Yearly Closing 20/11/2026 23:59

Job overview

This is an exciting opportunity to play a key role within the Workforce Solutions Team, leading the pay and data function that supports temporary staffing across Provide Community. Working at the heart of the service, you will ensure sessional workers are paid accurately and on time, while maintaining high-quality workforce data and providing expert support on pay, shifts, and related queries.

You will also contribute to the recruitment, compliance, and coordination of sessional workers, helping to ensure a seamless experience for both workers and managers. This varied role is ideal for someone with excellent attention to detail, strong organisational skills, and a passion for delivering outstanding customer service in a fast-paced environment.

Main duties of the job

Duties of this role include:

• To undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
• To be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay, and general enquiries.
• To provide training, advice and information regarding processes.
• To ensure databases contain accurate information and are maintained appropriately.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Eligible for NHS Pension

Detailed job description and main responsibilities

The successful candidate will lead on the Pay and Data function within the Workforce Solutions team. This will include taking the lead on preparing pay files for external payroll service providers, maintaining an accurate rostering system and producing data on usage of temporary staffing in Provide. The job description is attached for a full list of responsibilities for this role.

Person specification

Qualifications

• NVQ Level 3 or equivalent experience acquired through work

Experience

• At least 1 year recent payroll experience
• Experience of using an integrated computerised HR and payroll system
• Current working knowledge of PAYE, NI and statutory benefits, including terms and conditions of employment
• At least 2 years recent customer service experience
• Experience in the health and social care industry
• Experience in a temporary staffing function

Skills

• Excellent attention to detail

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Successful Applicant

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.