Payroll Officer

Esneft; The Crescent; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

ESNEFT is seeking an enthusiastic Payroll Administrator to join our Payroll and Pension Team across trusts sites. You will help deliver a full end-to-end payroll service with a commitment to “do it once, do it right” and support staff with pay queries.

Flexible and hybrid working is welcome, with a requirement to work a minimum of 2 days on-site. You will work autonomously within a proactive team, maintaining accurate payroll records and collaborating with colleagues across finance to ensure a

Qualifications

• GCSE grade 5/C in English and Maths.
• Relevant experience to degree level.
• NVQ Level 3 in administration/secretarial or equivalent.

Responsibilities

• Maintain accurate payroll records for all employees
• Be an active participant in bite-size training sessions.
• Work independently with a high level of autonomy
• Routinely investigate issues and implement solutions
• Actively support employees with pay-related queries
• Working closely with payroll, pension and wider finance teams to deliver a high standard of service

Skills

Confidentiality

Customer service

NHS

Knowledge of relevant work area

Education

GCSE English and Maths (Grade 5/C)

NVQ Level 3 in administration/secretarial or equivalent

Degree in Business Studies (Desirable)

Tools

Microsoft Office

Job description

Job overview

Are you someone who enjoys working as part of a progressive and proactive team? Do you consistently deliver great customer service and attention to detail?

Our Payroll and Pension Team is going through an exciting time of change as we increase our service provision.

Spanning ESNEFTs two acute sites, community sites and services, you will play a crucial role in providing a full end-to-end payroll service aligning to our commitment to “do it once, do it right”.

You will bring a motivated, approachable, enthusiastic and proactive attitude and will be instrumental in delivering a consistent, supportive and trusted service at all times to our valued employees.

We welcome applications from individuals wanting flexible and/or hybrid working; there is, however, a requirement that the successful candidates will work a minimum of 2 days on-site.

Main duties of the job

• Be an active participant in the departments bitesize training sessions provided to managers and employees across the Trust.
• Work independently, with a high level of autonomy, initiative and freedom to act.
• Maintain accurate payroll records for all employees
• Manage, prioritise, plan and organise own time using extensive knowledge, skills and experience
• Routinely investigate a variety of issues, propose and implement solutions
• Actively support employees with pay related queries including parental leave pay, overpayments and underpayments
• Working closely with payroll and pension colleagues and wider finance colleagues to deliver a high standard of service at all times

Working for your organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

For further details / informal visits contact:

• Name: Holly Warner
• Job title: Payroll Manager
• Email address: [e-mail]

Person specification

Qualifications

• GCSE grade 5/C or equivalent in English and Maths
• Relevant experience to degree level
• NVQ level 3 in administration/secretarial or equivalent

Desirable criteria

• Degree in Business Studies

Experience

Essential criteria

• Previous administrative role
• Working collaboratively as part of a team
• Advanced IT Systems including - Microsoft Office
• Experience of communicating with a range of people both within and external to the organisation
• Experience of dealing with non-routine administrative matters
• Experience working with in a large Payroll Team
• ESR experience

Desirable criteria

• NHS Payroll experience
• Selenity/Electronic Expenses experience
• Experience within relevant work area
• Experience of working with members of the public
• Supervision/co-ordination of other team members
• Project management
• Working autonomously

Knowledge and Skills

Essential criteria

• Confidentiality and Data Protection
• Customer service
• NHS
• Knowledge of relevant work area and specialist terminology

Desirable criteria

• Project Management